National Geographic Store Customer Service

Phone Number & Contact Info

National Geographic Store's Best Phone Number

800-437-5521
Toll-free·Calls Customer Service·Most popular National Geographic Store number
Free tools for easier calling
Q:

How do I talk to a live human at National Geographic Store?

A:Calling this National Geographic Store number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at National Geographic Store for you.
Q:

Does National Geographic Store offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for National Geographic Store below.

Let us call and talk to National Geographic Store for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this National Geographic Store phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this National Geographic Store number should go right to a real human being
In fact, much of this information on this page is superfluous because this National Geographic Store phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

National Geographic Store operates the call center for this 800-437-5521 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the National Geographic Store call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this National Geographic Store phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like National Geographic Store staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call National Geographic Store is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call National Geographic Store

In summation, the best day to call National Geographic Store is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that National Geographic Store staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call National Geographic Store

If you have time to do a bit of reading before you call National Geographic Store, we recommend you read over some of our problem-specific articles.

What is the return policy for National Geographic Store?

The return policy for National Geographic Store ensures customer satisfaction. If not completely satisfied with a purchase, customers can return items within 60 days of receipt, accompanied by the original receipt or packing slip. Items must be in their original condition, unused, and with all tags attached. However, perishable goods, digital downloads, and personalized products are non-returnable. For returns, customers can choose between a refund to the original payment method or store credit. Shipping fees are non-refundable unless the return is due to a National Geographic Store error. For assistance or further information, customers can contact the National Geographic Store customer service team. Rest assured that National Geographic Store's return policy aims to provide a hassle-free shopping experience for all customers.

Does National Geographic Store ship internationally?

Yes, National Geographic Store does offer international shipping. Customers from around the world can enjoy the convenience of shopping at National Geographic Store and have their purchases delivered to their doorstep. With a global reach, National Geographic Store aims to bring its educational and inspiring merchandise to customers across borders. From beautifully crafted maps and globes to documentary DVDs and books, the store offers a wide range of products that cater to the interests of avid explorers, nature enthusiasts, and curious minds worldwide. Simply select the desired items, provide the necessary shipping information, and National Geographic Store will ensure a reliable and efficient delivery process, making the world a little smaller for passionate travelers and knowledge seekers.

Can I purchase National Geographic magazines from the store?

Yes, you can purchase National Geographic magazines from the National Geographic Store. We offer a wide range of current and back issues of National Geographic magazines, covering a wide array of topics including science, nature, culture, and adventure. Our store ensures that you have access to the latest editions as well as a selection of iconic and collector's issues. Whether you are interested in reading about groundbreaking scientific discoveries or engaging travel stories, you can find it all at the National Geographic Store. Immerse yourself in the wonders of the world with our high-quality print magazines, educational articles, stunning photography, and insightful journalism. Start your collection today and explore the world with National Geographic.

Top National Geographic Store customer service problems

Click the link above to get answers to just about any National Geographic Store customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is National Geographic Store's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Geographic Store agent. This phone number is National Geographic Store's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-437-5521 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call National Geographic Store first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, National Geographic Store has 1 phone number. It's not always clear what is the best way to talk to National Geographic Store representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for National Geographic Store. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like National Geographic Store. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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