How do I talk to a human at this Moneygram number?
A:Press 0
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Moneygram Fraud Detection?
A:The average hold time is 19 minutes.The longest hold times are on Friday, and the shortest are on Thursday.
This is the #3 most popular Moneygram phone number out of 3. Click above to go back to the main customer service number and other contact information, including Moneygram email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Say "English" at the first menu. Then say "Main Menu." Next, you must say one of the options given. · Check status, request a refund, amend a transaction. Say "status" for more options. Say "main menu" for more options.
Toll-free · 24 hours, 7 days · Press 1 then 1 then 2 then 1 then 2 · Check status, request a refund, amend a transaction. Say "status" for more options. Say "main menu" for more options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Moneygram phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Here is how our research team describes the way the Moneygram phone system greets you: Check status, request a refund, amend a transaction. Say "status" for more options. Say "main menu" for more options.
Below are some clips we've found from Moneygram's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling MoneyGram International.
As you may have heard, we recently identified a cybersecurity issue affecting our systems.
Most of our transactional systems are now able to send and receive transactions, and are operating normally.
At this moment, wait times to speak with a representative may be unusually long.
You can also go to money gram dot com to check the status of your transaction, to contact us through chat, and to get quick answers through our frequently asked questions.
We are currently experiencing higher than normal call volume.
Please utilize our chat or contact us options on the web or within the MoneyGram app to receive faster service.
To check the status, request a refund, or amend a transaction, say status.
For more options, say main menu."
Excerpt from a call with Moneygram
Sunday, September 29, 2024 7:34 PM
The first phone menu
"Thank you for calling MoneyGram International.
As you may have heard, we recently identified a cybersecurity issue affecting our systems.
Most of our transactional systems are now able to send and receive transactions, and are operating normally.
At this moment, wait times to speak with a representative may be unusually long.
You can also go to money gram dot com to check the status of your transaction, to contact us through chat, and to get quick answers through our frequently asked questions.
We are currently experiencing higher than normal call volume.
Please utilize our chat or contact us options on the web or within the MoneyGram app to receive faster service.
To check the status, request a refund, or amend a transaction, say status.
For more options, say main menu.
I'm sorry. I had difficulty understanding.
To check the status, request a refund, or amend a transaction, say status or press one.
For more options, say main menu or press two."
Excerpt from a call with Moneygram
Sunday, September 29, 2024 7:34 PM
What are the hours and when should I call?
Moneygram operates the call center for this 800-922-7146 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Moneygram phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Moneygram staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Moneygram is Wednesday.The most busy day to call is Tuesday, which averages 210% more phone calls by comparison.Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Moneygram is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Moneygram staffs the call center well on Wednesday.
Why call this Moneygram number?
Below is a sample of recent calls to Moneygram, and their purpose. Are any of these similar to the reason you are trying to call?
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- From a call lasting 3m 17s , Sep 29, 2024 7:34 PM