Toll-free · 24 hours, 7 days · Their Business Services number but it's answered by a person. Call and demanded that they transfer you to a person who handles Residential. · · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for MediaCom Communications Corp. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this MediaCom Communications Corp. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0# then keep pressing 0
Below are some clips we've found from MediaCom Communications Corp.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Beginning with the area code."
Excerpt from a call with MediaCom Communications Corp.
Friday, September 6, 2024 12:38 PM
They may ask your reason for calling (instead of a menu)
"Some automated features may not be available to you.
Speak to a customer service agent today to learn how to access all automated features for future calls.
Thank you.
One moment while I look up your customer information.
Briefly tell me what you're calling about today."
Excerpt from a call with MediaCom Communications Corp.
Sunday, May 26, 2024 11:35 PM
They may ask you to enter information with the dial pad
"Morning. Thank you for calling MediaCom.
If you are not a Mediacom customer, please press star.
Otherwise, enter the phone number associated with the account you are calling about."
Excerpt from a call with MediaCom Communications Corp.
Friday, September 6, 2024 12:38 PM
They may ask you to say or enter information
"For example, I need to make a payment.
Or you can say, give me some choices."
Excerpt from a call with MediaCom Communications Corp.
Sunday, May 26, 2024 11:35 PM
What are the hours and when should I call?
MediaCom Communications Corp. operates the call center for this 866-755-2225 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 247 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the MediaCom Communications Corp. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MediaCom Communications Corp. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MediaCom Communications Corp. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MediaCom Communications Corp. is Sunday.The most busy day to call is Tuesday, which averages 145% more phone calls by comparison.Again, this is based on a sample of 247 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call MediaCom Communications Corp.
In summation, the best day to call MediaCom Communications Corp. is Thursday.
Why Customers Call MediaCom Communications Corp.
If you have time to do a bit of reading before you call MediaCom Communications Corp., we recommend you read over some of our problem-specific articles.
MediaCom Communications Corp. has an extensive coverage area that spans across [insert location/region/country]. Our services reach a wide range of customers, ensuring connectivity and communication solutions to both urban and rural areas. However, the exact coverage can vary depending on the specific location and infrastructure availability. We have strategically invested in infrastructure development, enabling us to provide reliable services to our customers. Our goal is to continually expand and improve our coverage area, so more customers can benefit from our innovative telecommunications solutions. For precise information on coverage in your area, please visit our website or contact our customer service team, who will be more than happy to assist you.
MediaCom Communications Corp. offers a variety of packages tailored to meet the diverse needs of our customers. As pricing for packages can vary based on factors such as location, services included, and duration of subscription, we encourage you to contact our customer service representatives for accurate and up-to-date pricing information. Our dedicated team will work closely with you to understand your specific requirements, ensuring you receive a package that best aligns with your budget and preferences. At MediaCom Communications Corp., our goal is to provide competitive pricing that offers exceptional value for the high-quality services we deliver. Contact us today to discuss your individual needs and receive a personalized pricing quote.
MediaCom Communications Corp. offers a wide range of comprehensive services in the field of communication and media. We specialize in providing cutting-edge internet, cable television, and phone services to both residential and commercial customers. With our high-speed internet service, customers can enjoy fast and reliable connectivity for browsing, streaming, gaming, and more. Our cable television service offers a variety of channels and packages to cater to different interests and preferences. Additionally, we provide exceptional phone services with various features and affordable international calling plans. MediaCom also offers innovative digital and mobile advertising solutions to businesses, helping them reach their target audience effectively. With a commitment to excellence, we strive to deliver top-notch services and ensure customer satisfaction.
Click the link above to get answers to just about any MediaCom Communications Corp. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to MediaCom Communications Corp., and their purpose. Are any of these similar to the reason you are trying to call?
Request for remote replacement: "I need to get a new Mediacom controller for my TV."
- From a call lasting 8m 29s , Sep 6, 2024 12:38 PM
Setting up Eero device: "Trying to set up Eero device but having trouble with Mediacom account information."
- From a call lasting 6m 19s , Jul 1, 2024 5:58 PM
Inquiring about Internet outage: "I'm trying to check and see if we have an Internet outage."
- From a call lasting 7m 26s , May 26, 2024 11:35 PM
Inquiring about Internet installation: "I wanna see what it cost to get Internet hooked up to a place I'm moving into."
- From a call lasting 4m 21s , Feb 19, 2024 10:26 PM
Issue with installation damage: "Technician drilled through front of house, hit electrical wire, tripped breaker, knocking out outlets."
- From a call lasting 10m 47s , Feb 7, 2024 8:39 PM
Information about why customers call MediaCom Communications Corp. is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- MediaCom Communications Corp. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is MediaCom Communications Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MediaCom Communications Corp. agent. This phone number is MediaCom Communications Corp.'s best phone number because 13,578 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-755-2225 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call MediaCom Communications Corp. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, MediaCom Communications Corp. has 3 phone numbers. It's not always clear what is the best way to talk to MediaCom Communications Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for MediaCom Communications Corp.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MediaCom Communications Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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