A:Press 1 for English then press 1 for Member, then wait to be connected.Our free phone can also navigate phone menus to get a live human at LA Care Covered for you.
Q:
Does LA Care Covered offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for LA Care Covered below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this LA Care Covered phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English then press 1 for Member, then wait to be connected
What are the hours and when should I call?
LA Care Covered operates the call center for this 855-270-2327 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the LA Care Covered call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LA Care Covered phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LA Care Covered staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call LA Care Covered is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call LA Care Covered is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that LA Care Covered staffs the call center well on Wednesday.
Why Customers Call LA Care Covered
If you have time to do a bit of reading before you call LA Care Covered, we recommend you read over some of our problem-specific articles.
LA Care Covered is a healthcare program offered by LA Care Health Plan, a nonprofit organization based in Los Angeles. It is designed to provide affordable and comprehensive health insurance coverage to residents of Los Angeles County. LA Care Covered offers a range of health insurance plans, including Medi-Cal, the state's Medicaid program, and various Qualified Health Plans available through Covered California, the state's health insurance marketplace. The program aims to ensure that individuals and families have access to quality healthcare services, including preventive care, hospital visits, prescription medications, and specialty treatments. LA Care Covered is committed to improving the health and well-being of its members by offering affordable and reliable health insurance options.
LA Care Covered provides coverage for a wide range of prescription medications. The specific medications covered will depend on the plan you have chosen. However, LA Care Covered follows the guidelines set by the Centers for Medicare & Medicaid Services (CMS) for covered prescription drugs. These guidelines ensure that medically necessary and clinically appropriate medications are included in the formulary. LA Care Covered also includes commonly prescribed drugs in various therapeutic categories such as cardiovascular, diabetes, mental health, and more. To determine if a specific medication is covered, you can either consult the formulary provided by LA Care Covered or contact their customer service for assistance. It is important to note that coverage may vary depending on your plan, so it is advisable to review the formulary associated with your specific plan.
Enrolling in LA Care Covered comes with several benefits. Firstly, members gain access to a wide network of doctors, hospitals, and specialists. This ensures that they receive quality healthcare services and can easily find the care they need. Secondly, being enrolled in LA Care Covered allows individuals to receive essential benefits, such as preventative care, prescription drugs, and mental health services. Members also have access to additional programs and services, including dental and vision care. LA Care Covered focuses on enhancing the overall well-being of its members by providing support and resources for chronic conditions, maternity care, and family planning. By enrolling, individuals can also take advantage of free health education classes and support to lead healthier lives. Ultimately, LA Care Covered aims to provide comprehensive healthcare coverage that meets the diverse needs of its members.
Click the link above to get answers to just about any LA Care Covered customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to LA Care Covered, and their purpose. Are any of these similar to the reason you are trying to call?
Authorization for physical therapy: "I was wondering if I had authorization for physical therapy."
- From a call lasting 6m 29s , Aug 15, 2024 5:40 PM
Clarifying denied chiropractic care: "I got a denial for what I believe was for chiropractic care, but it was more like they don't have anything in network."
- From a call lasting 16m 11s , Jun 20, 2024 8:06 PM
Medical referral inquiry: "I have a referral for a hyaluronic acid shot from LA bone and joint, but they've been out of the medicine for months."
- From a call lasting 11m 4s , Jun 11, 2024 9:22 PM
Billing inquiry for mental health services: "I got a notice that Tina Maloney, a psych PhD, got denied payment for October and November."
- From a call lasting 10m , Mar 6, 2024 7:18 PM
Requesting member's ID card: "He needs his member ID card for a doctor's appointment tomorrow."
- From a call lasting 7m 23s , Jan 2, 2024 3:05 PM
Conclusion and closing notes
This is LA Care Covered's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LA Care Covered agent. This phone number is LA Care Covered's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-270-2327 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call LA Care Covered first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, LA Care Covered has 1 phone number. It's not always clear what is the best way to talk to LA Care Covered representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for LA Care Covered. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LA Care Covered. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.