A:No. Hours for this phone number are Mon-Sat 8:30am-7:30pm, Sun 9:30-7pm CST.The least busy day is Friday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Kmart Parts Orders and Service?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.
This is the #3 most popular Kmart phone number out of 4. Click above to go back to the main customer service number and other contact information, including Kmart email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 9am-5pm EST · Keep pressing 0 · Sears Home Services: Are you calling about your Sears home protection plan? For yes: press 1. For no: press 2.
Toll-free · 24 hours, 7 days · For Installation questions · Sears: Upcoming delivery or installation appointment or general home delivery questions: press 1. For orders placed on Sears.com but being delivered by another company: press 2. For products that are not functioning correctly: press 3. To schedule parts orders: press 4. Sears protection agreements: press 5. All other callers: press 6.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Kmart phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For Parts Orders and Service
Here is how our research team describes the way the Kmart phone system greets you: Sears Home Services: Are you calling about your Sears home protection plan? For yes: press 1. For no: press 2.
What are the hours and when should I call?
Kmart operates the call center for this 800-366-7278 phone number Mon-Sat 8:30am-7:30pm, Sun 9:30-7pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 2,990 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kmart phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kmart staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Kmart is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 2,990 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Kmart is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kmart staffs the call center well on Friday.