Expression Engine Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Expression Engine customer support.

Expression Engine's Best Contact Information

Q:

How do I contact Expression Engine customer service?

A:Expression Engine does not have a customer service phone number, but you can contact them through email, X / Twitter, their website, or Facebook / Messenger.
Email is no phone number, but it is a near-ubiquitous form of communication.
Q:

Does Expression Engine offer 24 hour customer service?

A:Not by phone. But you can contact Expression Engine 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Expression Engine Customer Service

There are other ways to contact Expression Engine customer service besides the phone. Below we list them by medium, from most to least popular.

Expression Engine Customer Email Addresses

support@expressionengine.com - Customer Service
Use this address to email them your issue
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Expression Engine will reply our your email.

Customer Service on X (formerly Twitter)

@eecms - Customer Service
Use the link to connect with customer service through Twitter
24 hours, 7 days
Expression Engine, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Support on Facebook / Messenger

facebook.com/expressionengine - Customer Service
Use this link to connect with customer service through Facebook
24 hours, 7 days
Some customer service teams, like that of Expression Engine, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Customer Help Desk / Web Support

expressionengine.com - Customer Service
Use this link to find customer service help through their website
24 hours, 7 days
As a last, sometimes only, resort- Expression Engine customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Expression Engine?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Expression Engine, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Expression Engine?

Expression Engine is a powerful content management system (CMS) designed to help users create and manage websites and digital content effortlessly. It provides a flexible and customizable platform that caters to diverse needs, from small blogs to large corporate websites. With Expression Engine, users have full control over their website's appearance and functionality, thanks to its intuitive control panel and extensive template system. This CMS offers a range of built-in tools and features, like member management, e-commerce capabilities, and SEO optimization, empowering users to tailor their website to their specific requirements. Whether you're a beginner or a seasoned developer, Expression Engine offers a user-friendly and scalable solution for building and managing exceptional websites.

Is Expression Engine SEO-friendly?

Yes, Expression Engine is SEO-friendly. It provides various features that can enhance a website's search engine optimization. Expression Engine allows users to easily customize URLs, titles, and meta tags for each page, ensuring proper indexing by search engines. It also provides built-in support for generating clean and semantic HTML markup, which search engines prefer. Additionally, Expression Engine offers powerful caching options and efficient database management, resulting in faster page load times, a crucial factor for better SEO rankings. Expression Engine also supports creating user-friendly URLs, implementing XML sitemaps, and integrating with popular SEO tools. Moreover, its flexible template system allows developers to optimize the site's structure and content for SEO purposes. Therefore, Expression Engine is an excellent choice for creating SEO-friendly websites.

What are the system requirements for running Expression Engine?

The system requirements for running Expression Engine are minimal. It requires a web server running PHP (5.4 or later) and MySQL (5.1 or later) or PostgreSQL (8.3 or later). The web server can be Apache (with mod_rewrite), Nginx, or Microsoft IIS. It is compatible with both Windows and Unix-based operating systems. Additionally, Expression Engine needs the GD or ImageMagick library for image manipulation, and optional libraries like cURL, XML-RPC, and mbstring for certain features. As for the browser, it supports all modern web browsers including Chrome, Firefox, Safari, and Internet Explorer. It is recommended to have at least 512 MB of RAM, although the exact memory required for optimal performance depends on the size of the website and its traffic.

Top Expression Engine customer problems and solutions

Click the link above to get answers to just about any Expression Engine customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Expression Engine's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Expression Engine agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Expression Engine anyways and help you with your issue. Over the last 18 months, 48 customers like you have come in search of a phone number for Expression Engine and helped us confirm they don't have one. Common reasons that people try to call Expression Engine customer support department include and other customer service issues. Rather than trying to call Expression Engine first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web or twitter or facebook. Unfortunately, right now Expression Engine doesn't have any phone numbers. It's not always clear what is the best way to talk to Expression Engine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Expression Engine Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Expression Engine, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Expression Engine customers like yourself.

GetHuman does not provide call center services or customer support operations for Expression Engine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Expression Engine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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