Europ Assistance Customer Service

Phone Number & Contact Info

Europ Assistance's Best Phone Number

800-511-4610
Toll-free·Calls Customer Service·Most popular Europ Assistance number
Free tools for easier calling
Q:

How do I talk to a live human at Europ Assistance?

A:Calling this Europ Assistance number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Europ Assistance for you.
Q:

Does Europ Assistance offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Europ Assistance below.

Let us call and talk to Europ Assistance for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Europ Assistance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Europ Assistance number should go right to a real human being
In fact, much of this information on this page is superfluous because this Europ Assistance phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Europ Assistance operates the call center for this 800-511-4610 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Europ Assistance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Europ Assistance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Europ Assistance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Europ Assistance is Thursday. The most busy day to call is Friday, which averages 600% more phone calls by comparison. Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
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Thu
Quietest
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Europ Assistance

In summation, the best day to call Europ Assistance is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Europ Assistance staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Europ Assistance

If you have time to do a bit of reading before you call Europ Assistance, we recommend you read over some of our problem-specific articles.

What is Europ Assistance?

Europ Assistance is a leading global assistance company that offers a wide range of services and solutions to individuals and businesses. With a presence in over 200 countries and territories, Europ Assistance provides support in different areas such as travel assistance, healthcare, automotive, home assistance, and concierge services. Whether it's emergency medical evacuation, roadside assistance, or support during travel disruptions, Europ Assistance is committed to delivering reliable and efficient assistance around the clock. With a vast network of partners and experienced professionals, Europ Assistance ensures prompt and effective response to any emergency or need. Through its customer-centric approach and innovative solutions, Europ Assistance aims to provide peace of mind and personalized assistance to its customers whenever and wherever they need it.

What services does Europ Assistance provide?

Europ Assistance offers a wide range of services to meet various needs. We specialize in global emergency assistance, providing round-the-clock travel assistance, medical support, and logistical help for individuals and families facing unforeseen circumstances abroad. Our services include medical referrals, hospitalization arrangements, repatriation, and translation assistance. Additionally, we offer personalized assistance for vehicle breakdowns or accidents, ensuring efficient roadside support and vehicle repatriation. For those seeking peace of mind, we provide travel insurance solutions tailored to different travel patterns and requirements. Europ Assistance also offers concierge services, connecting travelers with local experts to make reservations, provide in-depth information, and offer guidance on entertainment, dining, and leisure activities. With our extensive network and years of experience, Europ Assistance aims to offer reliable assistance and support whenever and wherever it is needed.

Does Europ Assistance provide travel insurance?

Yes, Europ Assistance provides travel insurance. As a trusted worldwide leader in travel assistance and emergency services, Europ Assistance offers a comprehensive range of travel insurance products to cater to diverse travel needs. Whether you are traveling for leisure or business, locally or internationally, Europ Assistance has you covered. Their travel insurance policies include coverage for trip cancellation and interruption, medical emergencies, baggage loss or delay, travel delays, and other travel-related incidents. With experienced professionals and a global network of assistance centers, Europ Assistance ensures prompt, reliable, and personalized assistance to travelers in times of unexpected events. By choosing Europ Assistance for your travel insurance needs, you can have peace of mind knowing that you are protected and supported throughout your journey.

Top Europ Assistance customer service problems

Click the link above to get answers to just about any Europ Assistance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Europ Assistance is extracted from issues that customers have reported to GetHuman.
Europ Assistance issues reported to GetHuman

Conclusion and closing notes

This is Europ Assistance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Europ Assistance agent. This phone number is Europ Assistance's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-511-4610 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Europ Assistance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Europ Assistance has 1 phone number. It's not always clear what is the best way to talk to Europ Assistance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Europ Assistance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Europ Assistance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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