A:Calling this Commerce Energy number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Commerce Energy for you.
Q:
Does Commerce Energy offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-8pm, Sat 9am-6pm PST.The least busy day is Wednesday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Commerce Energy below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Commerce Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Commerce Energy number should go right to a real human being
In fact, much of this information on this page is superfluous because this Commerce Energy phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Commerce Energy operates the call center for this 866-587-8674 phone number Mon-Fri 9am-8pm, Sat 9am-6pm PT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Commerce Energy call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Commerce Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Commerce Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Commerce Energy is Wednesday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Commerce Energy is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Commerce Energy staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Commerce Energy
If you have time to do a bit of reading before you call Commerce Energy, we recommend you read over some of our problem-specific articles.
Yes, Commerce Energy offers renewable energy options. As an environmentally-conscious energy provider, we understand the importance of transitioning to cleaner and sustainable energy sources. We offer our customers the opportunity to opt for renewable energy plans that are generated from sources such as wind, solar, and hydroelectric power. By choosing a renewable energy option, our customers can reduce their carbon footprint and support the growth of renewable resources in the energy sector. At Commerce Energy, we are committed to providing affordable and eco-friendly energy solutions that align with our customers' values and contribute to a more sustainable future.
Commerce Energy offers a range of services to meet the energy needs of residential and small business customers. Some of the key services provided by Commerce Energy include electricity and natural gas supply, energy rate plans, and innovative products to help customers conserve energy and reduce costs. Customers can choose from a variety of fixed-rate and variable-rate plans, allowing them to select the option that best suits their budget and preferences. Additionally, Commerce Energy offers green energy options for customers who are interested in supporting renewable energy sources. The company also provides valuable tools and resources, such as online account management and energy usage monitoring, to help customers track and manage their energy consumption more efficiently. With a commitment to customer satisfaction and competitive pricing, Commerce Energy strives to provide reliable and affordable energy services to its customers.
Click the link above to get answers to just about any Commerce Energy customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Commerce Energy Customer Service Contacts
There are of course other ways to contact Commerce Energy customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Commerce Energy will reply our your email.
As a last, sometimes only, resort- Commerce Energy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Commerce Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Commerce Energy agent. This phone number is Commerce Energy's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-587-8674 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Commerce Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Commerce Energy has 1 phone number. It's not always clear what is the best way to talk to Commerce Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Commerce Energy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Commerce Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.