Does CVS MinuteClinic Patient Support offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for CVS MinuteClinic Patient Support below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this CVS MinuteClinic Patient Support phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Billing" then "Operator"
Below are some clips we've found from CVS MinuteClinic Patient Support's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling MinuteClinic.
If this is a medical emergency or you are seeking immediate medical assistance, please hang up and dial nine one one or go to the nearest emergency room."
Excerpt from a call with CVS MinuteClinic Patient Support
Friday, January 5, 2024 2:59 PM
They may ask your reason for calling (instead of a menu)
"You for calling MinuteClinic. If this is a medical emergency, or you're seeking immediate medical assistance, please hang up and dial nine one one or go to the nearest emergency room.
If your call regarding COVID nineteen or COVID nineteen and flu test results you can say yes or press one."
Excerpt from a call with CVS MinuteClinic Patient Support
Monday, September 23, 2024 8:33 PM
They may ask you to say or enter information
"Thank you for calling MinuteClinic.
If this is a medical emergency or you're seeking immediate medical assistance, please hang up and dial nine one one.
Or go to the nearest emergency room.
Is your call regarding COVID nineteen or COVID nineteen and flu test results?
You can say yes or press one, no or press two."
Excerpt from a call with CVS MinuteClinic Patient Support
Tuesday, May 21, 2024 1:17 PM
The first phone menu
"You for calling MinuteClinic. If this is a medical emergency, or you're seeking immediate medical assistance, please hang up and dial nine one one or go to the nearest emergency room.
If your call regarding COVID nineteen or COVID nineteen and flu test results you can say yes or press one.
No or press two."
Excerpt from a call with CVS MinuteClinic Patient Support
Monday, September 23, 2024 8:33 PM
After you press 2
"In a few words, please tell me what you're calling about.
Sorry. Please tell me in a little more detail what you're calling about.
For example, you can say things like insurance coverage or flu shot.
In just a few words, please tell me what you're calling about.
Sorry. I still didn't get that. Let's try this a different way.
Which of these options are you calling about? Billing, appointments, make a payment, follow-up appointment, MyChart, cost of a visit, vaccination, or insurance coverage.
You can also say more choices.
Sorry. I still didn't hear you. For billing, press one.
Appointments, press two.
Make a payment, press three.
Follow-up appointment, press four.
MyChart, press five.
Cost of a visit, press six.
Vaccination, press seven.
Insurance coverage, press eight.
For more choices, press nine."
Excerpt from a call with CVS MinuteClinic Patient Support
Friday, May 17, 2024 1:09 AM
What are the hours and when should I call?
CVS MinuteClinic Patient Support operates the call center for this 866-389-2727 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 142 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the CVS MinuteClinic Patient Support call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CVS MinuteClinic Patient Support phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CVS MinuteClinic Patient Support staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CVS MinuteClinic Patient Support is Saturday.The most busy day to call is Tuesday, which averages 275% more phone calls by comparison.Again, this is based on a sample of 142 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call CVS MinuteClinic Patient Support
In summation, the best day to call CVS MinuteClinic Patient Support is Wednesday.
Why Customers Call CVS MinuteClinic Patient Support
If you have time to do a bit of reading before you call CVS MinuteClinic Patient Support, we recommend you read over some of our problem-specific articles.
CVS MinuteClinic locations are conveniently located inside select CVS Pharmacy stores across the United States. With over 1,100 locations spread across 33 states, finding a nearby MinuteClinic is easy and accessible for patients. These clinics are strategically placed in urban, suburban, and rural areas, ensuring widespread coverage. To locate the nearest MinuteClinic, patients can visit the CVS website or use the CVS Pharmacy mobile app, which provides a comprehensive store locator feature. The app also offers real-time wait times, check-in options, and the ability to schedule appointments online. CVS MinuteClinic's wide network ensures that patients can access high-quality, affordable, and convenient healthcare services close to home.
The operating hours of CVS MinuteClinic vary by location and can be found on the CVS website or by contacting your local clinic directly. Generally, MinuteClinic offers extended hours on weekdays, typically opening early in the morning and staying open until late evening. Select clinics are also open on weekends, providing accessible healthcare services during convenient hours. Walk-in visits are encouraged; however, it is recommended to use the online check-in feature to minimize wait times. Please note that availability may be subject to changes due to holidays, unforeseen circumstances, or staff availability. To ensure accurate information, it is advisable to confirm the operating hours of your desired CVS MinuteClinic location before visiting.
CVS MinuteClinic provides a variety of services to meet your healthcare needs. Our services include treating minor illnesses such as cold, flu, allergies, and strep throat. We also offer prevention and wellness services, including vaccinations, physical exams, and women's health services. In addition, we provide certain monitoring and management services for chronic conditions like diabetes, high blood pressure, and asthma. Our skilled healthcare professionals, including nurse practitioners and physician assistants, are dedicated to providing quality care and personalized treatment. With extended hours and convenient locations, we strive to offer accessible and affordable healthcare options. Please note that MinuteClinic does not provide emergency care, prenatal care, or treatment for serious conditions. For such cases, we recommend seeking care at your nearest emergency room or contacting your primary care provider.
Click the link above to get answers to just about any CVS MinuteClinic Patient Support customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to CVS MinuteClinic Patient Support, and their purpose. Are any of these similar to the reason you are trying to call?
School vaccine cost inquiry: "I'm calling to find out if there is a cost for school-related vaccines with insurance."
- From a call lasting 39m 37s , Oct 10, 2024 9:12 PM
Question about a bill: "I have a question about my bill."
- From a call lasting 52m 35s , Sep 10, 2024 8:06 PM
Billing inquiry: "He asked a question about a bill."
- From a call lasting 3m 11s , Sep 10, 2024 8:02 PM
Updating insurance billing: "My call is actually regarding updating my insurance billing for Jerry Bradley."
- From a call lasting 1m 27s , Aug 9, 2024 9:16 PM
Billing inquiry: "I have a billing question and need to speak with a live person."
- From a call lasting 15m 21s , Jul 10, 2024 9:44 PM
Information about why customers call CVS MinuteClinic Patient Support is extracted from issues that customers have reported to GetHuman.
This is CVS MinuteClinic Patient Support's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CVS MinuteClinic Patient Support agent. This phone number is CVS MinuteClinic Patient Support's best phone number because 2,538 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-389-2727 include and other customer service issues. Rather than trying to call CVS MinuteClinic Patient Support first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, CVS MinuteClinic Patient Support has 1 phone number. It's not always clear what is the best way to talk to CVS MinuteClinic Patient Support representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for CVS MinuteClinic Patient Support. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CVS MinuteClinic Patient Support. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.