A:Calling this Broadspire number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Broadspire for you.
Q:
Does Broadspire offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Calling this Broadspire number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Broadspire below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Broadspire phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Broadspire number should go right to a real human being
Below are some clips we've found from Broadspire's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Broadspire customer services.
To reduce the hold time, customer service has implemented an external email address where you can submit your questions in writing.
The email address is provider twenty four at choose broadspire dot com.
If you choose to send an email, please indicate the patient's name, date of service, claim number, and the patient's Social Security number.
Again, to reduce the hold time, customer service has implemented an external email address where you can submit your question questions in writing.
The email address is provider twenty four at choose broadspire dot com.
If you choose to send an email, please indicate the patient's name, date of service, claim number, and the patient's Social Security number.
Please listen carefully as our options have changed.
If you need a claim number or just information, please press five.
If you received an explanation of benefits, explanation of review, and have additional questions on the payment, or deny reason, please press six.
For all other questions, please press seven.
If you are calling for precertification, please press one.
If calling for pharmacy bill, please press two."
Excerpt from a call with Broadspire
Monday, March 25, 2024 6:22 PM
In fact, much of this information on this page is superfluous because this Broadspire phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Broadspire operates the call center for this 800-800-7885 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 74 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Broadspire call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Broadspire phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Broadspire staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Broadspire is Saturday.The most busy day to call is Monday, which averages 280% more phone calls by comparison.Again, this is based on a sample of 74 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Broadspire is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Broadspire
If you have time to do a bit of reading before you call Broadspire, we recommend you read over some of our problem-specific articles.
Broadspire is a leading third-party administrator that specializes in providing innovative solutions for claims and risk management. With over 40 years of experience, Broadspire offers a comprehensive suite of services including workers' compensation, liability, and disability claims management, as well as medical management and absence management. Their team of highly skilled professionals works closely with clients to deliver tailored solutions designed to reduce costs, enhance outcomes, and improve customer satisfaction. Broadspire's technology-driven approach allows for efficient claims administration, data analysis, and real-time reporting. As a trusted partner, Broadspire helps businesses navigate complex challenges, while ensuring compliance and maximizing operational efficiency.
Yes, Broadspire is available worldwide. With a global presence in over 120 countries, Broadspire offers its services to clients across the globe. Through its extensive network of offices, partners, and affiliates, Broadspire has established a strong international footprint, enabling it to provide comprehensive claims management and insurance solutions on a global scale. By leveraging their expertise, technology, and knowledge of local regulations, Broadspire delivers consistent and reliable services to companies and individuals regardless of their geographical location. Whether clients require assistance with insurance claims, healthcare administration, risk management, or other related services, Broadspire is equipped to meet their needs worldwide.
Broadspire caters to a diverse spectrum of clients across various industries. Our primary target clients include large corporations, insurance companies, and self-insured organizations. We serve businesses that seek comprehensive claims management and risk management solutions. Our services are especially valuable to companies with complex worker's compensation, liability, and property claims. Additionally, Broadspire's expertise extends to industries such as healthcare, manufacturing, retail, construction, transportation, and more. We focus on providing tailored services that meet the unique needs of each client, irrespective of their size or industry. With our deep industry knowledge, cutting-edge technology, and experienced professionals, Broadspire is dedicated to helping organizations effectively manage and mitigate risks while optimizing their claims process.
Click the link above to get answers to just about any Broadspire customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Broadspire, and their purpose. Are any of these similar to the reason you are trying to call?
Missing W-2 forms: "I received two checks from them, but I didn't receive any W-2s."
- From a call lasting 5m 22s , Mar 25, 2024 6:22 PM
Information about why customers call Broadspire is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Broadspire will reply our your email.
Conclusion and closing notes
This is Broadspire's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Broadspire agent. This phone number is Broadspire's best phone number because 2,322 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-800-7885 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Broadspire first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Broadspire has 2 phone numbers. It's not always clear what is the best way to talk to Broadspire representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Broadspire. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Broadspire. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.