A:Calling this BLU number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at BLU for you.
Q:
Does BLU offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for BLU below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this BLU phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this BLU number should go right to a real human being
Below are some clips we've found from BLU's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello. Thank you for calling Blue Products technical support.
This call may be recorded for training and quality assurance purposes.
Please press one for assistance in English.
Thank you for calling English tech support call queue.
This call is being recorded.
Please hold for the next available agent."
Excerpt from a call with BLU
Wednesday, January 17, 2024 9:47 PM
In fact, much of this information on this page is superfluous because this BLU phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
BLU operates the call center for this 877-602-8762 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1,611 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the BLU call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BLU phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BLU staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call BLU is Sunday.The most busy day to call is Monday, which averages 33% more phone calls by comparison.Again, this is based on a sample of 1,611 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call BLU
Below is a sample of recent calls to BLU, and their purpose. Are any of these similar to the reason you are trying to call?
Tablet auto-rotate issue: "My tablet keeps switching back and forth with the auto-rotate."
- From a call lasting 19m 25s , Oct 10, 2024 4:25 PM
Request for new phone: "I'm calling to get a new phone because the other one's broken."
- From a call lasting 3m 10s , Oct 2, 2024 7:31 PM
Information about why customers call BLU is extracted from issues that customers have reported to GetHuman.
This is BLU's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BLU agent. This phone number is BLU's best phone number because 1,320 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-602-8762 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call BLU first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, BLU has 1 phone number. It's not always clear what is the best way to talk to BLU representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for BLU. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BLU. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.