Allstate Benefits

Phone Number & Getting a Rep

Allstate Benefits number

800-521-3535
Toll-free·Calls Benefits·See main phone number & contact info
Q:

How do I talk to a human at this Allstate number?

A:Direct to Allstate Benefits
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Allstate Benefits?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.

All Allstate customer service contact information

This is the #3 most popular Allstate phone number out of 3. Click above to go back to the main customer service number and other contact information, including Allstate email addresses, twitter handles, and live chat options.

More Allstate Customer Phone Numbers

Customer Service

800-255-7828
Main phone number · Toll-free · 24 hours, 7 days · Press * at each prompt, ignoring messages. ·

Roadside Assistance

877-597-3393
Toll-free · 24 hours, 7 days · Press * at each prompt, ignoring messages. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Allstate phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to Allstate Benefits
Below are some clips we've found from Allstate's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Allstate Benefits customer care center, where you're in good hands. This call will be monitored and recorded. If you're calling for someone and know their extension, just press one now. Please tell me if you're policyholder, agent, broker, or employer representative. Which option? Please say policyholder, agent, broker, or employer representative. Using your keypad, if you're a policyholder, press one. For agent, two. Broker, three."
Excerpt from a call with Allstate
Tuesday, September 10, 2024 7:10 PM

What are the hours and when should I call?

Allstate operates the call center for this 800-521-3535 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,766 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Allstate phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Allstate staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Allstate is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,766 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call Allstate is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Allstate staffs the call center well on Friday.

Why call this Allstate number?

Below is a sample of recent calls to Allstate, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 5m 24s , Sep 10, 2024 7:10 PM
: ""
- From a call lasting 32s , Jul 13, 2024 1:09 AM

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