A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Allstate Benefits?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.
This is the #3 most popular Allstate phone number out of 3. Click above to go back to the main customer service number and other contact information, including Allstate email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Allstate phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to Allstate Benefits
Below are some clips we've found from Allstate's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Allstate Benefits customer care center, where you're in good hands.
This call will be monitored and recorded.
If you're calling for someone and know their extension, just press one now.
Please tell me if you're policyholder, agent, broker, or employer representative.
Which option? Please say policyholder, agent, broker, or employer representative.
Using your keypad, if you're a policyholder, press one.
For agent, two. Broker, three."
Excerpt from a call with Allstate
Tuesday, September 10, 2024 7:10 PM
What are the hours and when should I call?
Allstate operates the call center for this 800-521-3535 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Allstate phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Allstate staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Allstate is Sunday.The most busy day to call is Thursday, which averages 1300% more phone calls by comparison.Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Allstate is Friday.
Why call this Allstate number?
Below is a sample of recent calls to Allstate, and their purpose. Are any of these similar to the reason you are trying to call?
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- From a call lasting 5m 24s , Sep 10, 2024 7:10 PM