A:Not at this number; hours here are Mon-Fri 8am-12am, Sat 8am-8pm, Sun 9am-6pm EST.The least busy day is Sunday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for AllModern below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this AllModern phone number to document the phone system.
Here is how our research team describes the way the AllModern phone system greets you: This call may be recorded to help our team serve you better. To get help with an order you've already placed, press 2 now. To place an order or to get help with products you're interested in purchasing, press 3 now.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from AllModern's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling AllModern. But if
This call may be recorded to help our team serve you better.
To get help with an order you've already placed, press two now.
To place an order or to get help with products you're interested in purchasing, press three now."
Excerpt from a call with AllModern
Saturday, March 30, 2024 8:57 PM
What are the hours and when should I call?
AllModern operates the call center for this 800-615-9703 phone number Mon-Fri 8am-12am, Sat 8am-8pm, Sun 9am-6pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 196 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the AllModern call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AllModern phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AllModern staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AllModern is Sunday.The most busy day to call is Thursday, which averages 486% more phone calls by comparison.Again, this is based on a sample of 196 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
AllModern is an online retailer that specializes in modern and contemporary furniture, decor, and home goods. It offers an extensive collection of stylish and design-focused products for every room in your home. AllModern curates a wide range of items, including furniture, rugs, lighting fixtures, bedding, kitchen appliances, and outdoor living essentials. With a commitment to providing high-quality, on-trend designs, AllModern caters to the needs of individuals seeking to create a modern and sophisticated living space. With a user-friendly website, convenient shopping experience, and customer-centric approach, AllModern strives to offer its customers a seamless and enjoyable online shopping experience. Whether you are looking to revamp your entire living space or simply add a stylish touch to your home, AllModern offers a variety of products to suit your needs and personal style.
AllModern has a hassle-free return policy that allows customers to return most items within 30 days of delivery. The returned products should be unused, in their original packaging, and accompanied by a valid receipt or proof of purchase. Furniture and oversized items may require a different return process, which can be coordinated by contacting AllModern's customer service team. Customers can initiate a return through their online account or by reaching out to customer support for assistance. Once the return is authorized and processed, customers can opt for a refund in their original payment method or receive store credit. It's important to note that certain items, such as personalized or clearance products, may not be eligible for return. For further details on the return policy, AllModern's website provides comprehensive information and contact options.
The AllModern rewards program is a loyalty program that offers exclusive benefits to its customers. By joining the rewards program, customers can earn points on every purchase they make on AllModern. These points can be redeemed for discounts on future purchases. Additionally, rewards program members enjoy free shipping on all orders, regardless of the purchase amount. The program also provides early access to sales and promotions, allowing members to snag the best deals before anyone else. The AllModern rewards program is a great way for customers to receive extra perks and savings while shopping for modern furniture and home decor.
Click the link above to get answers to just about any AllModern customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to AllModern, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting rug sample: "I would like to possibly get a sample of it before I purchase it."
- From a call lasting 11m 55s , Sep 26, 2024 5:13 PM
Order discount inquiry: "I just wanted to see what the status is."
- From a call lasting 7m 42s , Aug 20, 2024 7:17 PM
Order price correction: "I just wanna make sure we get that corrected."
- From a call lasting 4m 42s , Aug 17, 2024 5:10 PM
Order confirmation inquiry: "I just want to make sure I'm getting the stuff."
- From a call lasting 10m 28s , Aug 16, 2024 11:28 PM
Inquiry about product: "I just have a question about the item."
- From a call lasting 5m 29s , Aug 16, 2024 11:17 PM
Tracking chair order: "I'm trying to track where I ordered my chairs from, either Old Modern or Wayfair."
- From a call lasting 2m 51s , Jul 13, 2024 9:26 PM
Order delivery inquiry: "My order was supposed to be delivered today, and I took off work, and nothing came."
- From a call lasting 7m 27s , Jun 26, 2024 12:50 AM
Information about why customers call AllModern is extracted from issues that customers have reported to GetHuman.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and AllModern will reply our your email.
AllModern Customer Service on Facebook / Messenger
Use this link to connect with customer service through Facebook
Some customer service teams, like that of AllModern, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Conclusion and closing notes
This is AllModern's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AllModern agent. This phone number is AllModern's best phone number because 3,366 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-615-9703 include Overcharge on Account, Account Setup, Account Access, Return an Order, Refund a Charge and other customer service issues. Rather than trying to call AllModern first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or email. In total, AllModern has 1 phone number. It's not always clear what is the best way to talk to AllModern representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for AllModern. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AllModern. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.