AES Corporation Customer Service

Phone Number & Contact Info

AES Corporation's Best Phone Number

800-824-7175
Toll-free·Calls Customer Service·Most popular AES Corporation number
Free tools for easier calling
Q:

How do I talk to a live human at AES Corporation?

A:Calling this AES Corporation number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at AES Corporation for you.
Q:

Does AES Corporation offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

AES Corporation Customer Phone Numbers

Corporate Offices

703-522-1315
24 hours, 7 days · Calling this AES Corporation number should go right to a real human being ·

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for AES Corporation below.

Let us call and talk to AES Corporation for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this AES Corporation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this AES Corporation number should go right to a real human being
In fact, much of this information on this page is superfluous because this AES Corporation phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

AES Corporation operates the call center for this 800-824-7175 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 81 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the AES Corporation call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AES Corporation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AES Corporation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AES Corporation is Monday. The most busy day to call is Thursday, which averages 200% more phone calls by comparison. Again, this is based on a sample of 81 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
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Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call AES Corporation

In summation, the best day to call AES Corporation is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AES Corporation staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call AES Corporation

If you have time to do a bit of reading before you call AES Corporation, we recommend you read over some of our problem-specific articles.

Where is AES Corporation headquartered?

AES Corporation is headquartered in Arlington, Virginia, United States. The company's corporate office is located in Rosslyn, a neighborhood of Arlington, just across from downtown Washington, D.C. With its prime location near the nation's capital, AES is strategically positioned to engage with governmental agencies and policymakers, ensuring effective collaboration and influence on energy-related matters. Arlington's proximity to major airports and transportation hubs also enables seamless connectivity for AES with its global operations and stakeholders. The corporate headquarters serve as a hub for executive management, administration, and decision-making processes, facilitating the company's diverse energy initiatives, innovative solutions, and sustainable practices worldwide.

What does AES Corporation do?

AES Corporation is a global power company that operates and manages sustainable energy projects. With a presence in over 15 countries, AES Corporation specializes in developing, owning, and operating a diverse portfolio of power generation and distribution facilities. The company focuses on utilizing renewable and alternative energy sources, such as wind, solar, hydro, and biomass, to reduce environmental impact and provide clean, reliable electricity to communities worldwide. AES Corporation also offers energy storage solutions and advanced technologies to enhance grid stability and efficiency. Through its integrated approach, the company aims to lead the transition to a more sustainable energy future while delivering value to its stakeholders and contributing to the global fight against climate change.

What is AES Corporation's financial performance?

AES Corporation has a strong track record of financial performance. Our company consistently delivers solid results and sustainable growth. We have a proven ability to generate steady and reliable revenues, which has resulted in strong profitability over the years. Our financial performance is driven by a diversified portfolio of businesses across the energy sector, including generation, transmission, and distribution. We have a global presence in over 15 countries, giving us exposure to a wide range of markets and opportunities. Furthermore, our commitment to operational excellence and cost management enables us to optimize our performance and achieve strong financial metrics. We prioritize investments in renewable energy, efficiency, and innovative technologies, which not only drive our financial success but also contribute to a more sustainable future. Overall, AES Corporation's financial performance is characterized by stability, profitability, and a focus on sustainable growth.

Top AES Corporation customer service problems

Click the link above to get answers to just about any AES Corporation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is AES Corporation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AES Corporation agent. This phone number is AES Corporation's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-824-7175 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call AES Corporation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, AES Corporation has 2 phone numbers. It's not always clear what is the best way to talk to AES Corporation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AES Corporation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AES Corporation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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