Zenni Optical Customer FAQ
Top Answers & How-to Guides
What is Zenni Optical's Phone Number?
The question we are asked most often is about how to talk to Zenni Optical customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Can I try on frames virtually?
Yes, you can try on frames virtually at Zenni Optical. Our Virtual Try-On feature allows you to see how different frames will look...
Ask any question you have about Zenni Optical customer service, get an answer now.
Ordering
How do I place an order?
To place an order with Zenni Optical, simply visit our website and browse our selection of eyewear. Once you have chosen the frames...
Coupon Codes
How do I apply a coupon code?
To apply a coupon code at Zenni Optical, simply enter the code in the designated field during the checkout process. After adding your...
Order Tracking
Can I track my order?
Yes, you can track your order with Zenni Optical. Once your order has been shipped, you will receive a confirmation email containing...
Return Policy
What is your return policy?
Our return policy at Zenni Optical is designed to ensure customer satisfaction. If you're not completely satisfied with your purchase,...
Prescription Lenses
Do you offer prescription lenses?
Yes, Zenni Optical offers prescription lenses. We understand that clear vision is essential, so we provide a wide range of prescription...
Shipping Policy
What is your shipping policy?
Our shipping policy is designed to provide fast and reliable delivery to our customers. We offer various shipping options to cater...
Virtual Try-On
Can I try on frames virtually?
Yes, you can try on frames virtually at Zenni Optical. Our Virtual Try-On feature allows you to see how different frames will look...
Help me with my Zenni Optical customer service issue
Ask any question you have about Zenni Optical customer service. We will do our best to get you answers right away.
We look to the Zenni Optical issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Zenni Optical issues reported to GetHuman