Why Can't People Follow Me on Twitter?

In a nutshell: If you're struggling to gain followers on X (formerly Twitter), several issues might be at play. These include potential problems with third-party apps, temporary account suspensions due to suspicious activity, or technical glitches. To troubleshoot, access your account directly, log out, clear

Introduction

If you can't seem to get new followers on X, formerly known as Twitter then you are probably eager to find out what the problem is and get it corrected. There are a few different things that might be the cause of your problem. For the most part, the problem should be pretty easy to take care of.

What You'll Need

If you access your X account through a third party app, the problem could actually be caused by the third party app. Try accessing your X account directly and see if the problem stops.If X suspects your account of being a spam account, it will suspend your account for a time. There are several things that can cause this, such as making too many posts per day, following too many people per day, and having a severely unbalanced follow/followed ratio. These all look like behavior that bots typically engage in, and so will trigger a suspension.If you formerly had followers and they suddenly disappeared, this could be the result of one of X's periodic follower purges, in which account that have been determined to be bots are cleared from the site and no longer allowed to follow anyone.

Log out of your X account.

There is a not-uncommon technical glitch that can make it look like you have no followers. If you do apparently have followers but can't seem to add new ones, skip to step 6.

Clear your cache.

The precise steps for clearing your cache will depend on what kind of computer and browser combination you are using. Old items in your cache may be triggering the glitch, so clearing the cache may fix the problem.

Go to the X home page.

X home page

Click on the "Sign in" button.

A sign in widget will appear.

Sign in to your X account.

If the problem was due to the "0 followers" glitch, it should now be fixed. If it is not, continue on with the next steps.

Wait for 24 to 48 hours.You might not be able to add new followers because your account has been suspended for suspected spam activities.

If your account is suspended, you can't get any new followers. Just waiting the required 24 or 48 hours (the typical suspension lengths for such a problem) should unsuspend your account and fix the problem. If it doesn't, continue with the next steps.

After signing in to your X account, select the ""Settings and Privacy" option.

Go to "Privacy and safety."

Choose "Audience and tagging."

If the "Protect your posts" option is turned on, turn it off.

If you have post protection turned on, it prevents people from following you until you personally approve their following requests. Turning this option off should allow people to follow you more easily.

Conclusion

If you need help fixing this problem, or if you feel like an account suspension was unfair, contact an X customer service representative for help. Unfortunately, X does not offer phone-based customer service. However, there are online customer service contact options.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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