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Wacom Customer FAQ

Top Answers & How-to Guides

How do I Contact Wacom Customer Service?

The question we are asked most often is about how to talk to Wacom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the warranty for Wacom tablets?

The warranty for Wacom tablets varies depending on the specific model and region. Generally, Wacom offers a one-year warranty for their...
Ask any question you have about Wacom customer service, get an answer now.
Contact Wacom customer service

Recent Wacom Customer Questions

Драйвер не отвечает. Что делать?

Попробуйте перезагрузить компьютер и обновить драйвер до последней версии с официального сайта Wacom. Если проблема не решена, удалите и переустановите драйвер. Убедитесь, что другие программные конфликты отсутствуют.
Asked Jul 30, 2024 7:01 PM

Cannot download driver continuously says virus detected why is this

This issue might be caused by your antivirus software falsely identifying the driver as a threat. Try temporarily disabling your antivirus software, downloading the driver again, and then re-enabling the antivirus software after the download is complete. If the problem persists, ensure you are downloading the driver from the official Wacom website.
Asked Jul 22, 2024 11:53 PM

Help me with my Wacom customer service issue

Tablet Selection

Which Wacom tablet is best for beginners?

For beginners, the Wacom Intuos is the ideal tablet to start with. It offers a user-friendly experience, making it perfect for those...
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Compatibility

Can I connect my Wacom tablet to a mobile device?

Yes, you can connect your Wacom tablet to a mobile device. Most Wacom tablets are compatible with both Windows and macOS systems, allowing...
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What software is compatible with Wacom tablets?

Wacom tablets are compatible with a wide range of software, making them versatile and suitable for various artistic pursuits. Whether...
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Can I use a Wacom tablet with Photoshop?

Yes, you can use a Wacom tablet with Photoshop. Wacom tablets are specifically designed for creative tasks and are compatible with...
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Product Comparison

What is the difference between a Wacom Intuos Pro and a Wacom Cintiq?

The main difference between a Wacom Intuos Pro and a Wacom Cintiq lies in their functionality and design. The Wacom Intuos Pro is a...
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Pen Compatibility

Can I use a Wacom pen on a non-Wacom tablet?

No, the Wacom pen is specifically designed to be compatible with Wacom tablets, not with non-Wacom tablets. Wacom pens utilize specific...
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Troubleshooting

Why is my Wacom pen not working?

If your Wacom pen is not working, several factors might be responsible for the issue. Firstly, ensure that your pen has a charged battery...
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Warranty Information

What is the warranty for Wacom tablets?

The warranty for Wacom tablets varies depending on the specific model and region. Generally, Wacom offers a one-year warranty for their...
Read more
We look to the Wacom issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Wacom issues reported to GetHuman
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