If you want to get a lien release from Wachovia Dealer Services, you have to complete your payments. When you do, Wachovia will mail you a letter. They will release the title to your car within 10 days. However, the release of your title may start earlier under specified conditions.
A lien release is a document that you receive from Wachovia Dealer Services after paying off a vehicle. It states that the company has transferred the vehicle rights to you.
If you live in a state where customers hold the title, you will receive a lien release in your mail as soon as your loan has been paid off. Different states have different procedures for processing titles. If you are unsure of how to get yours, contact your local DMV.
Obtaining a Lien Release from Wachovia Dealer Services
When you have paid off your loan, you will receive a letter from Wachovia. The letter will notify you that your payments are complete. If Wachovia holds the title to your car, they will release it within 10 days of completing your payments.
Once your title has been released, they will contact your state to inform them that you need a lien release. In most cases, you will receive your lien release within 30 days.
If it has been over 30 days and you still haven't received a copy of your lien release letter, you may need to contact Wachovia's customer service team and ask for help.
If the title to your car is electronically maintained by your state, Wachovia electronically cancels its lien with the state. After the lien is released, you should receive a title in your mail within four weeks. Some states may expect that you request the title online or in person.
Other states mail a lien-free paper title to you if you are a registered owner. The entire process may take up to 30 days.
The release for your title may start within seven days if;
1. Your loan is paid by Automatic Loan Payment Program (ALP)
2. You pay your loan through Wachovia by phone
3. You pay your loan through Wachovia's website
4. Your loan originated from Ohio, North Carolina, Minnesota, Utah, or Oklahoma
It may begin within 10 days if your loan is paid by Bill Pay, personal check, Insurance check, or Escrow.
Your title release may begin within three calendar days if your loan is paid by;
1. MoneyGram
2. Cashier's check
3. Western Union
4. Bank official check
5. Money order
6. U.S Treasury check
7. Money order
8. Wire transfer
9. Local and state government check
If you have any questions about getting a release from Wachovia Dealer Service, you may contact the customer service team. The best way to contact Wachovia is on the phone. It is the fastest support option and you get to speak directly with a customer support representative. They will respond to your questions and give you the most relevant help for your problem.
If you don't need to speak directly with an agent, you may contact Wachovia on Twitter or Facebook. Since they are public support options, you can get the opinions of other customers as well. You are likely to get a quick response. When seeking support on Facebook and Twitter, the support agents may ask that you contact them on the phone.
Wachovia's help desk is the first support option. It covers issue-specific topics and some of the most common issues that you may experience.
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