How Can I Get Out of Paying My Verizon FiOS Bill?

The entire process of getting out of paying My Verizon FiOS depends on how you present your case to the customer service representative. Even though the service provider will offer you good deals, stick to your decision to the end. Given that rules must be obeyed, you will have to pay early termination fees and other pending charges for your contract to be canceled. For any information on FiOS cancellation, contact a customer service representative at Verizon today.

Jan 29, 2020

My Verizon FiOS provides you with an opportunity to enjoy internet services. This 100 percent fiber-optic network enables you to send or download large amounts of data at blistering speeds. From the reliable internet available to virtually seamless streaming and crystal clear digital voice, My Verizon FiOS gives you an edge over other internet users.

Most importantly, switching to this service is effortless and timeless. You will have flexible installs, less waiting and a worry-free guarantee and so on. All these great benefits come at a cost and that's our point of focus. So, how can you get out of paying My Verizon FiOS bill?

How Can I Get Out of Paying My Verizon FiOS Bill?

If you are not happy with Verizon FiOS, then you have the right to cancel it. Reasons why you might terminate your contract with this account include your desire to relocate or switch to another service.

Whatever the reason, you may opt-out of paying your My Verizon FiOS by contacting Verizon directly. However, you may be compelled to pay the termination fee if your contract is still on. The fee will depend on the time left before the contract expires.

Here are the steps you can follow to terminate your My Verizon FiOS account and save some cash in the process.

Step 1: Look for Your Recent FiOS Statement

Make sure that your most recent FiOS statement is within your reach. The statement should include your account number and any amount owed to the Verizon FiOS account.

Step 2: Contact Verizon Directly

Get in touch with Verizon directly via phone. At the same time, get ready with your account details, particularly your account number. Select the most appropriate automated option that will enable you to speak with Verizon customer service representative.

Step 3: Request for Your Contract Termination

At this stage, you can request for the termination of your current Verizon FiOS contract. Depending on the time of your request, the customer service representative will inform you about the early termination fee.

On top of that, the agent will inform you if there are outstanding balances you need to clear. In this case, you will have to pay the early termination fee including other balances according to the customer resource representative's instructions.

Step 4: Return the Devices to Verizon

Once you are sure of the fee you are supposed to pay, you can return all the devices to Verizon. This follows the agent's instructions. For instance, you will receive a postage-paid return box from Verizon upon your request. If not, the Mail Boxes and UPS will facilitate the shipment of the devices to Verizon without charging you anything.

What is the Best Way of Getting out of Paying My Verizon FiOS Bill?

The smartest way to cancel your contract with My Verizon FiOS is to tell them that you are migrating to a new service provider. Alternatively, you may inform them that you are relocating to another country.

Even though this idea may work well for you, Verizon will not let go of you so easily. Instead, they will find reasons to retain you as one of their customers. This could be a fair deal but you should insist that you are leaving. In the end, they will respect your decision and cancel your contract.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Get Out of Paying My Verizon FiOS Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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