How Do I Reset My Vanguard Password?

If you forgot your Vanguard password, or if you haven't changed it in a while, then you need to reset it. There is a different reset procedure depending on whether you have a personal or institutional account. Both procedures are fairly simple, though, even if you have also forgotten your username.

Vanguard offers many financial services, so its clients tend to keep a lot of money in their Vanguard accounts. Because of this, Vanguard clients can sometimes be the target of identity theft and hacking. Because of this, if you have a Vanguard account, it's a good idea to change your Vanguard password regularly to make it more difficult for your account to be compromised. And, of course, if you have forgotten your password, you will need to reset it. To learn how to change your password on Vanguard, keep on reading.

How To Change Your Password for a Personal Account

To reset your password, you need to use the form for forgetting your password. If you have a personal Vanguard account, follow these steps to change your password:

  1. Go to the Vanguard Forgot Username or Password page for personal accounts.
  2. Enter your name in the upper text fields.
  3. Enter the last four digits of your social security number, date of birth and zip code in the lower text fields.
  4. Click on the Next button.
  5. Follow the additional instructions to reset your password and recover your username if you have forgotten it.

How To Change Your Password for an Institutional Account

If you have an institutional account, follow these instructions to reset your password:

  1. Go to the Vanguard Forgot Username or Password page for institutional accounts.
  2. If you forgot your username as well as your password, you need to recover it before you can recover your password. If you have not forgotten it, skip to step 8.
  3. Select "I forgot my username."
  4. Click on the Continue button.
  5. Enter the requested information.
  6. Answer the security questions.
  7. Check the email you used to sign up for Vanguard. It will have an email with your username in it.
  8. Select "I forgot my password."
  9. Click on the Continue button.
  10. Follow the additional instructions you are given to reset your password.

Contacting Vanguard

If you need help resetting your password, or if you just have some questions, then you can reach out to a Vanguard customer service agent for assistance. You can reach a Vanguard representative on the help forum or by phone.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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