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Value City Furniture Customer FAQ

Top Answers & How-to Guides

What is Value City Furniture's Phone Number?

The question we are asked most often is about how to talk to Value City Furniture customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there an option for in-store pickup?

Yes, Value City Furniture does offer the option for in-store pickup. This service allows customers to conveniently collect their purchased...
Ask any question you have about Value City Furniture customer service, get an answer now.
Contact Value City Furniture customer service

Returns

What is the return policy for Value City Furniture?

The return policy for Value City Furniture allows customers to return most items within 7 days of purchase with a receipt or proof...
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Order Tracking

Can I track my order online?

Yes, you can easily track your order online. At Value City Furniture, we understand the importance of keeping our customers informed....
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Assembly Services

Do you offer assembly services for furniture?

Yes, Value City Furniture offers professional assembly services for all furniture purchases. We understand that furniture assembly...
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Payment Methods

What payment methods do you accept?

We accept various convenient payment methods to ensure a seamless shopping experience. At Value City Furniture, you can make your purchases...
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Warranty

Is there a warranty on the furniture?

Yes, Value City Furniture offers a warranty on their products. They understand the importance of providing high-quality furniture that...
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Samples

Can I request fabric samples before purchasing?

Yes, absolutely! At Value City Furniture, we understand that choosing the right fabric for your furniture is crucial. We want to ensure...
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Shipping

Do you offer international shipping?

No, Value City Furniture does not currently offer international shipping. We only ship within the United States. Our focus is on providing...
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Promotions

Are there any ongoing promotions or discounts available?

Yes, at Value City Furniture, we frequently offer ongoing promotions and discounts to provide our customers with great value for their...
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Delivery Timeframe

What is the delivery timeframe for furniture orders?

The delivery timeframe for furniture orders at Value City Furniture varies depending on several factors. Once an order is placed, we...
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Delivery Service

Do you provide white-glove delivery service?

Yes, Value City Furniture provides white-glove delivery service for customers. Our white-glove service goes beyond the regular delivery...
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In-Store Pickup

Is there an option for in-store pickup?

Yes, Value City Furniture does offer the option for in-store pickup. This service allows customers to conveniently collect their purchased...
Read more

Help me with my Value City Furniture customer service issue

Ask any question you have about Value City Furniture customer service. We will do our best to get you answers right away.
We look to the Value City Furniture issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Value City Furniture issues reported to GetHuman
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