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UMR Customer FAQ

Top Answers & How-to Guides

What is UMR's Phone Number?

The question we are asked most often is about how to talk to UMR customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment options are available for my UMR account?

UMR offers various convenient payment options to manage your account. You have the flexibility to make payments through electronic...

Is there a mobile app for accessing UMR services?

Yes, UMR offers a convenient mobile app for easy access to their services. With the UMR mobile app, users can access their healthcare...
Ask any question you have about UMR customer service, get an answer now.
Contact UMR customer service

Insurance Card

How do I request a replacement insurance card?

To request a replacement insurance card, you will need to contact the insurance provider or your HR department. Typically, insurance...
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Coverage and Services

What is UMR?

UMR is a comprehensive third-party administrator that offers health benefits management services. UMR stands for United Medical Resources,...
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What healthcare services does UMR provide?

UMR provides comprehensive healthcare services to individuals and employers. Their services include medical, dental, vision, and pharmacy...
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Can I use UMR for dental or vision coverage?

Yes, UMR provides dental and vision coverage options. UMR understands the importance of overall well-being, including dental and vision...
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Reimbursement

How long does it take to receive reimbursement for a claim?

UMR strives to process and reimburse claims as quickly as possible. The time frame for receiving reimbursement depends on various factors....
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Payment Options

What payment options are available for my UMR account?

UMR offers various convenient payment options to manage your account. You have the flexibility to make payments through electronic...
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Plan Changes

Can I change my healthcare plan through UMR?

Yes, it is possible to change your healthcare plan through UMR. UMR offers its members the flexibility to make changes to their healthcare...
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Mobile App

Is there a mobile app for accessing UMR services?

Yes, UMR offers a convenient mobile app for easy access to their services. With the UMR mobile app, users can access their healthcare...
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Help me with my UMR customer service issue

Ask any question you have about UMR customer service. We will do our best to get you answers right away.
We look to the UMR issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
UMR issues reported to GetHuman
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