In a nutshell: To obtain proof of insurance from Travelers, start by visiting their website and accessing the menu in the upper-right corner. Navigate to the "Contact Us" section and scroll down to the "Frequently asked questions" link. Look for the FAQ addressing how to obtain evidence of insurance, then expand the answer for detailed
If you have insurance through Travelers, it's important to make sure you have proof, whether you need it for a specific purpose or just to have in general. Don't worry if you're unsure how to go about it. The following information can get you started on obtaining proof of insurance from Travelers.
Visit the Travelers website.
Find the Travelers menu. It's in the upper-right corner of the homepage, represented by three horizontal lines with "Menu" above them.
Click on the three horizontal lines. Doing so will expand the Travelers menu.
Locate the "Contact Us" line in the Travelers menu. It's toward the bottom, below "Sustainability" and above the search feature.
Click on the "Contact Us" line. Doing so will take you to the "Contact Us" page.
Scroll down until you spot the "Frequently asked questions" line with a magnifying glass icon to its left.
In the "Frequently asked questions" blurb, find the link at the end that says "Read FAQs."
Click on the "Read FAQs" link. Doing so will take you to the "FAQs" page.
Scroll through the list of FAQs. Find the one that says "How do I obtain evidence of insurance?" It has a down-pointing arrow to its right.
Click on the down-pointing arrow to the right of "How do I obtain evidence of insurance?" This will reveal the best way to obtain proof of insurance from Travelers.
Reach out to the Travelers customer support team. They can assist you with the process of obtaining proof of insurance. Make sure you're ready and able to provide them with the necessary information regarding your insurance, such as your policy number and the type of insurance you have.
Take notes during the call for your own records. For example, write down the representative's name and the date and time you spoke with them. You should also jot down how you can obtain proof of insurance, such as if they'll send you the information in the mail, and when you'll receive it. If you need it faster, ask if there are quicker options available to you, as there may be alternative solutions.
Reach out to Travelers as soon as you realize you require proof of your insurance. The representative can advise you of the best and fastest way to get the information you need. Consider calling during their least busy day, as it may decrease your wait time, if you have any at all.
GetHuman has been working for over 10 years on sourcing information about big organizations like Travelers Insurance in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Obtain Proof of Insurance from Travelers Insurance? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.