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Toshiba Customer FAQ

Top Answers & How-to Guides

What is Toshiba's Phone Number?

The question we are asked most often is about how to talk to Toshiba customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the recommended system requirements for running Toshiba software?

The recommended system requirements for running Toshiba software vary depending on the specific program. However, generally, it is...
Ask any question you have about Toshiba customer service, get an answer now.

Recent Toshiba Customer Questions

Where is the power inlet on a toshiiba fire TV 65

On a Toshiba Fire TV 65", the power inlet is typically located on the back of the television, near the bottom left or right side when facing the rear of the unit.
Asked Jun 30, 2024 11:06 AM

where is my channel scan button

The Channel Scan button is typically found in the TV's setup menu. However, the specific steps can vary slightly depending on your Toshiba TV model. Generally, you would press the "Menu" button on your remote, navigate to the "Setup" or "Settings" option, then choose "Channel Setup" or "Antenna" then "Channel Scan" or "Auto-Tune". Follow the prompts to scan for channels. If the procedure doesn't work, check your TV's manual for specific instructions. Please note that your TV must be connected to an antenna or cable outlet to perform a channel scan.
Asked Mar 12, 2024 6:51 PM

My Toshiba Fire TV remote is not working

Troubles with the Toshiba Fire TV remote typically stem from issues with the batteries or the pairing process. First, check to ensure the batteries are installed correctly and aren’t depleted. If the issue persists, you might need to re-pair the remote with your TV. To do this, press the Home button on your remote for about 10 seconds. This should send it into pairing mode and connect it to your TV. If your remote still doesn't work after trying these steps, it might be damaged and will likely need to be replaced.
Asked Mar 3, 2024 1:30 AM

Help me with my Toshiba customer service issue

Support

How do I get technical support from Toshiba?

You don't need to be a genius to buy a Toshiba product, but you may need help operating one, especially if it requires technical support....

Warranty

What is the warranty period for Toshiba products?

The warranty period for Toshiba products typically varies depending on the product category. Toshiba provides a standard warranty of...

Updates

Where can I find drivers and software updates for my Toshiba device?

You can easily find drivers and software updates for your Toshiba device on our official Toshiba Support website. Simply navigate to...

Hardware Upgrade

Can I upgrade the hardware components of my Toshiba computer?

Yes, you can upgrade the hardware components of your Toshiba computer. Toshiba designs their computers with user accessibility in mind,...

Return Policy

What is the return policy for Toshiba products?

Toshiba offers a hassle-free return policy for their products. If you are not satisfied with your purchase, you can return it within...

User Guides

Where can I find user manuals and guides for Toshiba devices?

You can easily find user manuals and guides for Toshiba devices on the official Toshiba website. Simply visit the website and navigate...

Payment

What payment methods are accepted for purchasing Toshiba products?

Toshiba accepts a variety of secure payment methods for purchasing their products. Customers can conveniently pay using major credit...

Promotions

Are there any promotions or discounts available for Toshiba products?

Yes, Toshiba offers various promotions and discounts on its products. Customers can check the Toshiba website or subscribe to their...

System Requirements

What are the recommended system requirements for running Toshiba software?

The recommended system requirements for running Toshiba software vary depending on the specific program. However, generally, it is...
We look to the Toshiba issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Toshiba issues reported to GetHuman
FAQ Table of Contents

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