How Do I Track My Refund from TaxAct?

People who file their tax returns with TaxAct have a few options they can use when it comes to getting the status of their tax returns. They can call TaxActs customer service line and ask questions. However, identifying information will be required to get information. Filers also have the option of visiting TaxAct online and entering the requested information in the fields that are needed to get their e-file status. Filers will need to enter their social security number, zip code, last name, tax year, and tax type. The status of their return should be revealed after entering all the identifying information. If filers still have questions there's a support option as well as a link with information about the e-file process. Using these methods should give filers access to information that will let them know their tax return or e-file status.

Most of us file or tax refund every year with hopes of the IRS accepting it and possibly getting a refund. We may hold our breath in anticipation of the news that our refund has been accepted. However, how to get this information may not be clear to many filers. Luckily, there are steps you can take to get the status of your income tax return.

Call TAxAct Directly

When in doubt you can always call the contact number for TaxAct. A customer service representative should be able to give you information regarding how to access the status of your tax return or direct information about the status of your tax return. You will be required to provide key identifying information. You may even be required to provide the username that you used to file your return. Regardless, a customer service specialist will need you to answer specific identifying questions correctly about your tax return and who you are.

Visit the TaxAct Website

Another step you can take that will give you information about your refund status is the E-file status tool. Once you visit the website, you will be prompted to enter identifying information about yourself, and your tax return. You will have to enter the tax return year that you filed for as well as the tax return type. You will also need to enter your last name and your zip code. There will also be a place to enter your social security number. Once you have entered your identifying information in all of the fields and selected "check e-file status," you will get a message with the status of your tax return. If you have any questions about the information displayed, you may be able to message TaxAct and get information about your status as well. There is a support option that you can use to have your questions answered. There's also a link that will give you information regarding what to expect with the e-file process.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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