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TaxAct Customer FAQ

Top Answers & How-to Guides

What is TaxAct's Phone Number?

The question we are asked most often is about how to talk to TaxAct customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Find My Checking Account and Routing Number with TaxAct?

It's always recommended contacting your bank if you have any issues in finding the routing number. However, Gethuman provides an easy...

Can I file my taxes jointly with my spouse using TaxAct?

Yes, you can file your taxes jointly with your spouse using TaxAct. TaxAct supports filing as married filing jointly, which is an option...
Ask any question you have about TaxAct customer service, get an answer now.

Recent TaxAct Customer Questions

No where to enter my greencard , where it says drivers license or state id

In TaxAct, there is currently no specific place to enter green card details as it primarily asks for standard identification like a driver's license or state ID. While filing your taxes, your green card status impacts your tax obligations, but the green card number itself doesn't need to be entered in the software. Remember that as a green card holder, you're considered a resident alien for tax purposes. Ensure you're paying your taxes correctly based on this status.
Asked Apr 10, 2024 4:10 PM

Help me with my TaxAct customer service issue

Amend Tax Return

How Do I Amend My Tax Return Using TaxAct?

Amending your tax return is a relatively simple process. Whether you use the TaxAct website or mobile app, you will be able to make...

Check Return Status

How Do I Check the Status of My TaxAct Return?

If you have used TaxAct to file your federal and state income tax returns, you want to make sure the forms are properly received and...

Get Prior Year Return

How Do I Get a Copy of a Prior Year Return on TaxAct?

There are several ways to get a copy of your prior-year return. The easiest way is to use the TaxAct website. You can log in and view...

Refund Process

How Do I Get a Refund from TaxAct?

There are several ways to request a refund from TaxAct. It's important to have the proper information available when you submit your...

Track Refund

How Do I Track My Refund from TaxAct?

People who file their tax returns with TaxAct have a few options they can use when it comes to getting the status of their tax returns....

Extension Request

How Do I Request an Extension to File My Taxes with TaxAct?

Despite all your planning and intentions to file your taxes on time, you may somehow miss the deadline looming over you. Collecting...

Payment Process

How Do I Pay My Taxes with TaxAct?

TaxAct strives to provide convenient online tax preparation solutions. As such, it's amassed significant popularity over the years,...

Account Information

How Do I Find My Checking Account and Routing Number with TaxAct?

It's always recommended contacting your bank if you have any issues in finding the routing number. However, Gethuman provides an easy...

Pros and Cons

What Are the Pros and Cons of Using TaxAct?

This article is about the TaxAct tax preparation assistance software. It is meant to assist in making a tax preparation software purchase...

Refund Timing

How long does it take to receive a refund from TaxAct?

The timeframe for receiving a refund from TaxAct depends on several factors. Generally, if you choose direct deposit and file your...

Import Tax Information

Can I import my tax information from another software into TaxAct?

Yes, TaxAct offers the ability to import tax information from other software. This feature allows taxpayers to easily transfer their...

Cost of State Taxes

What is the cost of filing state taxes with TaxAct?

The cost of filing state taxes with TaxAct varies depending on the specific package and pricing structure you choose. TaxAct offers...

Compatibility with Mac

Is TaxAct compatible with Mac computers?

Yes, TaxAct is compatible with Mac computers. TaxAct offers both online and desktop versions of their software, which are compatible...

Filing Jointly

Can I file my taxes jointly with my spouse using TaxAct?

Yes, you can file your taxes jointly with your spouse using TaxAct. TaxAct supports filing as married filing jointly, which is an option...
We look to the TaxAct issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TaxAct issues reported to GetHuman
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