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TIAA-CREF Customer FAQ

Top Answers & How-to Guides

What is TIAA-CREF's Phone Number?

The question we are asked most often is about how to talk to TIAA-CREF customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer funds from my current retirement account to TIAA-CREF?

Yes, you can transfer funds from your current retirement account to TIAA-CREF. TIAA-CREF provides a convenient and streamlined process...

Can I take out a loan from my TIAA-CREF account?

No, you cannot take out a loan directly from your TIAA-CREF account. TIAA-CREF does not offer loans against your retirement savings....
Ask any question you have about TIAA-CREF customer service, get an answer now.

Recent TIAA-CREF Customer Questions

How do I stop the TIAA payment to Ross Garrett, deceased, TIAA contract IE31736-8

We're sorry to hear about your loss. To stop payments to a deceased individual, we suggest contacting TIAA directly. It will be necessary to provide a death certificate and possibly additional paperwork, depending on the circumstances. They may also be able to help you redirect the funds if that is applicable in your situation. It's crucial to address such matters promptly to avoid any potential complications.
Asked Apr 2, 2024 11:24 PM

how to close the account of a deceased person

To close the account of a deceased person at TIAA-CREF, you need to provide TIAA-CREF with legal documentation, such as certified copies of the death certificate, affidavit of domicile, tax waiver and probate court appointment of executor or administrator. Once TIAA-CREF has the appropriate documents, they will distribute any remaining funds based on the deceased person's contract or plan agreements. It's important to consult with a legal advisor or certified financial counselor to ensure all steps are followed correctly to avoid unnecessary complications or legal difficulties.
Asked Mar 26, 2024 12:40 PM

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Company Overview

What is TIAA-CREF?

TIAA-CREF, or Teachers Insurance and Annuity Association-College Retirement Equities Fund, is a financial services organization that...

Investment Options

What types of investment options does TIAA-CREF offer?

TIAA-CREF offers a wide range of investment options to suit various preferences and goals. These options include mutual funds, annuities,...

Funds Transfer

Can I transfer funds from my current retirement account to TIAA-CREF?

Yes, you can transfer funds from your current retirement account to TIAA-CREF. TIAA-CREF provides a convenient and streamlined process...

Fees

What are the fees associated with TIAA-CREF's services?

TIAA-CREF offers a range of services, each with its specific fee structure. The fees associated with these services can vary depending...

Financial Planning

Does TIAA-CREF offer any financial planning services?

Yes, TIAA-CREF offers financial planning services to its clients. Their team of experienced advisors is dedicated to helping individuals...

Tax Advantages

Are there any tax advantages to investing with TIAA-CREF?

Yes, investing with TIAA-CREF offers several tax advantages. Firstly, contributions to TIAA-CREF retirement accounts, such as 401(k)s...

Loans

Can I take out a loan from my TIAA-CREF account?

No, you cannot take out a loan directly from your TIAA-CREF account. TIAA-CREF does not offer loans against your retirement savings....

Job Change

What happens to my TIAA-CREF account if I change jobs?

If you change jobs, your TIAA-CREF account remains intact and you have several options. You can leave your account with TIAA-CREF,...
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