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T-Mobile (UK) Customer FAQ

Top Answers & How-to Guides

What is T-Mobile (UK)'s Phone Number?

The question we are asked most often is about how to talk to T-Mobile (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is T-Mobile's return policy for devices?

T-Mobile offers a straightforward return policy for devices. Customers are eligible for returns within 14 days from the date of purchase....
Ask any question you have about T-Mobile (UK) customer service, get an answer now.

Recent T-Mobile (UK) Customer Questions

How do I reactivate my SIM to the network again?

To reactivate your T-Mobile (UK) SIM, first make sure your device is compatible and fully charged. Remove your old SIM, insert the new one, and then restart your device. In some cases, you may need to manually select the T-Mobile network on your device's settings. If your SIM has been inactive for a long period, or if you are experiencing any difficulties, you might need to contact T-Mobile's customer service for assistance. Remember, there is a link to the most up-to-date contact details right here on this page.
Asked May 16, 2024 6:43 AM

Help me with my T-Mobile (UK) customer service issue

Unlock/Puk Codes

How Do I Get My Unlock or Puk Code with T-Mobile?

There is no need to panic if you are locked out of your T-Mobile phone or SIM card. T-Mobile has a few different ways that you can...

Plans

What are the available T-Mobile plans in the UK?

T-Mobile offers a range of flexible plans to suit individual needs in the UK. Currently, customers can choose from three main options....

Roaming

Can I use T-Mobile international roaming in the UK?

Yes, T-Mobile offers international roaming services which allow you to use your mobile phone even when you're abroad in the UK. With...

Payment Options

What are the payment options for my T-Mobile bill?

There are multiple convenient payment options available for T-Mobile bills. Customers can choose to pay their bills online through...

Coverage Area

What is T-Mobile's coverage area in the UK?

T-Mobile's coverage area in the UK extends across the majority of the country, providing reliable mobile network coverage in both urban...

International Calling

What are the international calling rates with T-Mobile?

T-Mobile offers competitive international calling rates for its customers. The rates vary depending on the destination country and...

Return Policy

What is T-Mobile's return policy for devices?

T-Mobile offers a straightforward return policy for devices. Customers are eligible for returns within 14 days from the date of purchase....
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