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Student Finance Customer FAQ

Top Answers & How-to Guides

What is Student Finance's Phone Number?

The question we are asked most often is about how to talk to Student Finance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any scholarships or grants available to students?

Yes, there are various scholarships and grants available to students. Scholarships are merit-based financial awards given to students...
Ask any question you have about Student Finance customer service, get an answer now.

Recent Student Finance Customer Questions

I need to log into my student finance account but when I try to change my password to log in it comes up with my twin sisters email and not mine

It sounds like there may be some confusion with the email addresses associated with your accounts. Ensure that you are entering the correct email linked to your own student finance account. If the issue persists, it's advisable to consult the guidance on the official website for recovery options related to account access and password resets.
Asked Aug 19, 2024 8:02 AM

I can not log in as a parent to support my son’s application as it says details do not match son’s application.

We're sorry to hear you're having trouble logging in to support your son's application. This issue might arise if the details you're entering do not match up properly with the ones provided in your son's application. Please double-check the details for spelling mistakes or discrepancies, and ensure that they are consistent with the information on your son's application. Be mindful of details like full legal names, dates of birth, and addresses. If you continue to experience the problem after verifying the details, it may be due to a technical glitch on the website.
Asked Apr 5, 2024 11:39 AM

Help me with my Student Finance customer service issue

Understanding Student Finance

What is student finance and why do I need it?

Student finance refers to the financial support provided to students to assist with the costs associated with their education. It is...

Eligibility

Who is eligible to apply for student finance?

In order to apply for student finance, you must meet certain eligibility criteria. Generally, eligibility depends on various factors...

Documents

What documents do I need to provide when applying for student finance?

When applying for student finance, it is important to gather and submit certain documents to support your application. The exact documents...

Deadlines

When is the deadline for applying for student finance?

The deadline for applying for student finance varies depending on the country and institution. In the United Kingdom, for example,...

Amount Determination

How is the amount of student finance determined?

The amount of student finance is determined by a variety of factors. Firstly, it depends on the type of course you are studying and...

Types

What types of student finance are available?

There are various types of student finance available to help students fund their education. One common type is student loans, which...

Part-time Study

Can I apply for student finance if I am studying part-time?

Yes, you can apply for student finance if you are studying part-time. Student finance is available to both full-time and part-time...

Repayment Process

What is the repayment process for student finance?

The repayment process for student finance typically begins once a student completes their studies and is earning above a certain income...

Scholarships and Grants

Are there any scholarships or grants available to students?

Yes, there are various scholarships and grants available to students. Scholarships are merit-based financial awards given to students...
We look to the Student Finance issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Student Finance issues reported to GetHuman
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