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Stop & Shop Customer FAQ

Top Answers & How-to Guides

What is Stop & Shop's Phone Number?

The question we are asked most often is about how to talk to Stop & Shop customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Stop & Shop's policy on expired products?

Stop & Shop is committed to ensuring the safety and satisfaction of our customers. Our policy on expired products is designed to prioritize...
Ask any question you have about Stop & Shop customer service, get an answer now.
Contact Stop & Shop customer service

Store Information

What are the opening hours of Stop & Shop stores?

Stop & Shop stores have convenient and flexible opening hours to accommodate customers' needs. Most of our stores open at 6:00 am and...
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Delivery and Services

Does Stop & Shop offer home delivery?

Yes, Stop & Shop offers home delivery services. Customers can conveniently shop for groceries and have them delivered right to their...
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Does Stop & Shop offer catering services?

Yes, Stop & Shop offers catering services. Whether you are planning a small gathering or a large event, we have a wide range of catering...
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Can I purchase gift cards at Stop & Shop?

Yes, you can purchase gift cards at Stop & Shop. We offer a wide selection of gift cards from popular retailers, restaurants, and entertainment...
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Does Stop & Shop offer online shopping?

Yes, Stop & Shop offers online shopping for customers' convenience. With our easy-to-use website or mobile app, customers can now browse...
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Payment Methods

What payment methods are accepted at Stop & Shop?

Stop & Shop accepts a variety of payment methods to provide convenient options for our customers. We accept major credit cards such...
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Loyalty Program

Does Stop & Shop have a loyalty program?

Yes, Stop & Shop has a loyalty program called Stop & Shop GO Rewards. It is a free program that allows customers to earn points on...
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Digital Coupons

Does Stop & Shop offer digital coupons?

Yes, Stop & Shop offers digital coupons to provide customers with convenient savings options. By registering for a Stop & Shop account...
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Return Policy

What is Stop & Shop's return policy?

Stop & Shop's return policy allows customers to return most items within 30 days of purchase for a full refund or exchange. The products...
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Product Policies

What is Stop & Shop's policy on expired products?

Stop & Shop is committed to ensuring the safety and satisfaction of our customers. Our policy on expired products is designed to prioritize...
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Help me with my Stop & Shop customer service issue

Ask any question you have about Stop & Shop customer service. We will do our best to get you answers right away.
We look to the Stop & Shop issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Stop & Shop issues reported to GetHuman
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