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Starz Customer FAQ

Top Answers & How-to Guides

What is Starz's Phone Number?

The question we are asked most often is about how to talk to Starz customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I share my Starz account with others?

No, sharing Starz account credentials with others is not allowed. Each Starz account is intended for personal use only and is non-transferable....

Can I download Starz shows and movies to watch offline?

Yes, Starz offers a download feature that allows you to watch their shows and movies offline. This means you can enjoy your favorite...
Ask any question you have about Starz customer service, get an answer now.

Recent Starz Customer Questions

How to cancel my stars subscription

To cancel your Starz subscription, you need to follow the cancellation process specific to how you initially subscribed. This can vary depending on if you subscribed directly through Starz, iTunes, Google Play, Amazon, or through a cable or satellite provider. Usually, you can cancel through your account settings on the Starz website or the app store you used to subscribe.
Asked Jun 21, 2024 6:22 PM

How do I cancel my subscription?

You can cancel your Starz subscription through the service where you initially subscribed. If you signed up on Starz.com, log into your account, click on 'Subscription' in the top menu of the account page, and then select 'Cancel My Subscription'. Follow the prompts to finalize cancellation. If you signed up through a third party like Amazon Prime, Roku or Apple, you must cancel through them by accessing your account settings on their platform. Please note, cancelling your subscription will stop future payments but you'll still be able to watch Starz until the current billing cycle ends.
Asked May 9, 2024 2:45 PM

I cancelled my subscription, but why was I billed?

If you've cancelled your Starz subscription but you're still being billed, it's possible that the cancellation didn't process correctly or before the next billing cycle. It could also be that you cancelled the subscription through Starz directly but you're still subscribed via another service like Amazon Prime or through a cable provider. Please verify that you have cancelled your subscription through all possible sources. If the issue persists, it could be an error which would require direct contact with Starz' customer service for resolution.
Asked Apr 22, 2024 11:47 PM

Help me with my Starz customer service issue

Cancellation

How Do I Cancel My Service with Starz?

After some time of binge-watching your favorite shows on Starz, it may be time to cancel your subscription. Starz allows you to cancel...

Supported Devices

What devices can I use to stream Starz?

You can stream Starz on a wide variety of devices to accommodate your preferences and convenience. Starz is compatible with popular...

Subscription Cost

How much does a Starz subscription cost?

The cost of a Starz subscription varies depending on the platform and the subscription plan you choose. The standalone subscription...

Offline Viewing

Can I watch Starz offline?

Yes, Starz allows you to watch content offline. With the Starz app, you can download select movies and series to your mobile device...

Can I download Starz shows and movies to watch offline?

Yes, Starz offers a download feature that allows you to watch their shows and movies offline. This means you can enjoy your favorite...

Availability

Is Starz available in my country?

Starz is available in several countries around the world. Currently, Starz operates in the United States, United Kingdom, Germany,...

Payment Methods

What are the available payment methods for Starz?

Starz offers various convenient payment methods for its subscribers. You can choose to pay for your Starz subscription using major...

Account Sharing

Can I share my Starz account with others?

No, sharing Starz account credentials with others is not allowed. Each Starz account is intended for personal use only and is non-transferable....

Subtitles

Are there subtitles available for Starz content?

Yes, subtitles are available for Starz content. Starz offers a wide range of programming, including movies and TV shows from various...

Subscription Changes

Can I upgrade or downgrade my Starz subscription?

Yes, you have the flexibility to upgrade or downgrade your Starz subscription at any time. Whether you're looking for more content...

Content Catalog

What content is available on Starz?

Starz offers a diverse range of compelling content to cater to various interests. Subscribers can enjoy a vast selection of movies...

Simultaneous Streaming

How many screens can I stream Starz on simultaneously?

With your Starz subscription, you can stream on up to four screens concurrently. This means that you and your family can enjoy your...
We look to the Starz issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Starz issues reported to GetHuman
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