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Stardock Customer FAQ

Top Answers & How-to Guides

How do I Contact Stardock Customer Service?

The question we are asked most often is about how to talk to Stardock customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts or promotions available for Stardock software purchases?

Yes, Stardock offers various discounts and promotions on their software purchases. They regularly run sales and limited-time promotions,...
Ask any question you have about Stardock customer service, get an answer now.

Recent Stardock Customer Questions

Did not receive activation code for fences 5

We're sorry to hear you're having trouble with your activation code. Your Fences 5 activation code should have been delivered to the email address you provided at the time of purchase. Please check your spam or junk folder as it can sometimes end up there. If you're still having trouble finding it, it's possible there was an error during the purchasing process, so we recommend verifying your purchase details. Please also ensure that the email address associated with your Stardock account is correct and active.
Asked Apr 9, 2024 6:19 PM

I didn’t receive activation code when I purchased Fences 5

We're sorry to hear that. Typically, once you purchase Fences 5 from Stardock, the activation code should be sent to the email address you provided during the purchase. Check your spam or junk folder in case it went there. If you still can't find it, you may need to have Stardock resend the activation code. Alternatively, if you have a Stardock account, you can log in there to see products you've registered and their respective activation codes. If you continue to have trouble, it might be an issue that Stardock customer service would need to resolve.
Asked Apr 9, 2024 6:16 PM

Help me with my Stardock customer service issue

Requirements

What are the system requirements for Stardock software?

The system requirements for Stardock software vary depending on the specific product. Generally, Stardock software is designed to be...

Transfer

Can I transfer my Stardock software to a new computer?

Yes, you can transfer your Stardock software to a new computer. Stardock provides a simple and convenient process for transferring...

Trial

Is there a free trial available for Stardock software?

Yes, free trials are available for selected Stardock software. The company understands the importance of trying out software before...

Refund

What is the refund policy for Stardock software purchases?

Stardock's refund policy ensures customer satisfaction. Within 30 days of purchase, customers can request a refund for any Stardock...

Customization

Can I customize the appearance of Stardock software?

Yes, customization is a core feature of Stardock software. Our products, such as WindowBlinds and Object Desktop, allow users to completely...

Compatibility

Are there any known compatibility issues with specific operating systems?

Stardock software is designed to be compatible with a wide range of operating systems. However, there might be some compatibility issues...

Support

Does Stardock offer technical support for their software?

Yes, Stardock offers comprehensive technical support for their software. Their dedicated support team is readily available to assist...

Multi-device

Can I use Stardock software on multiple devices?

Yes, you can use Stardock software on multiple devices. Stardock offers flexible licensing options to accommodate users who wish to...

Discounts

Are there any discounts or promotions available for Stardock software purchases?

Yes, Stardock offers various discounts and promotions on their software purchases. They regularly run sales and limited-time promotions,...
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