How Do I Track My Refund from Squarespace?

If you are a customer of Squarespace.com, who recently received a refund from them, you may be interested in how you go about tracking that refund. So, we have created a brief, step-by-step guide that will assist you in doing just that. You will first want to be certain that you have all the relevant information needed to track your Squarespace.com refund. This primarily consists of your Squarespace.com order number. You can find this in your e-mail account. After you have identified your order number, you are going to want to make sure you have your refund confirmation e-mail handy from Squarespace.com. After locating this e-mail, take a look at when it says the funds will be returned to your payment method. Squarespace.com does indicate on its website that if it has been fewer than 10 business days since your refund request, your refund may indeed still be processing. They note that refunds can sometimes take up to 10 business days to appear on your billing statement in some extreme cases.

Nov 7, 2023

If you are a customer of Squarespace.com, who recently received a refund from them, you may be interested in how you go about tracking that refund. If that is the case, we certainly understand. So, we have created a brief, step-by-step guide that will assist you in doing just that.

As we often do in these guides, we will give you a brief background on Squarespace.com. Squarespace.com is a website building and hosting company that is headquartered in the United States. It offers users pre-built web page templates along with "drag and drop" website elements to build their websites. It was founded in 2004 by Anthony Casalena.

All that being said, you here to track your refund. You may not be that worried about an extensive background summary of Squarespace.com. So, just follow along below and we will lead the way. We will tell you, step-by-step, how to track your Squarespace.com refund.

Ready to get started? Fantastic! Let's begin the guide now:

1. You will first want to be certain that you have all the relevant information needed to track your Squarespace.com refund. This primarily consists of your Squarespace.com order number. You can find this in your e-mail account. Log in to your e-mail and search your e-mail for "squarespace.com," and you will be able to locate your order number.

2. After you have identified your order number, you are going to want to make sure you have your refund confirmation e-mail handy from Squarespace.com. You will search your e-mail account for "squarespace.com refund." After locating this e-mail, take a look at when it says the funds will be returned to your payment method. It will list the time frame in the e-mail.

3. According to the Squarespace.com official refund policy, they will automatically issue a full refund when a customer cancels an annual "website subscription" within the subscription's initial 14 day period. It is, however, important to take into account that Squarespace.com does not offer refunds at all on "renewal payments." To track your refund for an annual website place cancellation, please also consult your e-mail account for the refund confirmation e-mail.

4. When you cancel a Squarespace.com domain within five days of domain registration, Squarespace.com also automatically issues you a refund. They also automatically issue you a refund after you disable "auto-renew" after your domain renewal charge, but before your domain's expiration date. Be certain to track your refund using the refund confirmation e-mail Squarespace.com sends you. Special note: If you purchase a .co.uk, .de, or .uk domain there is no "5 day grace period" or refund allowed by Squarespace.com.

5. Squarespace.com does indicate on its website that if it has been fewer than 10 business days since your refund request, your refund may indeed still be processing. They note that refunds can sometimes take up to 10 business days to appear on your billing statement in some extreme cases.

6. If you feel that you still need assistance tracking your refund request, one thing that you are able to do is to contact Squarespace.com support. Please click here to visit our dedicated Squarespace.com support page. We will assist you expeditiously by putting you in touch with a human at Squarespace.com who can help you now.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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