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Service Canada Customer FAQ

Top Answers & How-to Guides

What is Service Canada's Phone Number?

The question we are asked most often is about how to talk to Service Canada customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What programs and support are available for seniors in Canada?

Service Canada offers several programs and support services specifically designed for seniors in Canada. The Old Age Security (OAS)...
Ask any question you have about Service Canada customer service, get an answer now.

Recent Service Canada Customer Questions

How long is a government cheque valid for?

Government of Canada cheques, also known as treasury cheques, do not expire and remain valid and payable no matter how old they are. However, financial institutions may not accept them if they're past a certain age, typically six months to a year. If it's older than that, you may need to have it reissued. To get a new cheque, you will have to contact the department or agency that issued the original cheque.
Asked May 13, 2024 7:54 PM

I applied for E.I over a month ago and I've still not heard anything pertaining to the status of my application. Please help

We understand your concerns. Delays can be due to multiple reasons like high demand or more complex situations that need extra time for review. If it's been more than 28 days since you submitted your application and still haven't heard anything, it's possible there may be an issue. Please make sure that you're completing your bi-weekly reports to show you're still eligible. If you've already done this, please consider rechecking your account for any messages or notifications. Delayed responses may not necessarily mean your application was denied. It's best to wait for an official update from Service Canada regarding your E.I. application.
Asked Apr 10, 2024 3:03 PM

Help me with my Service Canada customer service issue

Services Provided

What is Service Canada and what services do you provide?

Service Canada is a government agency that offers a wide range of services to Canadians. Our primary goal is to provide easy access...

Social Insurance Number

What documents do I need to apply for a Social Insurance Number?

To apply for a Social Insurance Number (SIN) through Service Canada, you will need specific documents to confirm your identity and...

Passport Renewal

Can I renew my passport online and how long does it take?

Yes, you can renew your passport online through the Government of Canada's official website. The online application process is available...

Canada Pension Plan

What is the Canada Pension Plan and how do I apply for it?

The Canada Pension Plan (CPP) is a government initiative designed to provide income support and financial security to eligible retired...

Immigration Application

Can I check the status of my immigration application online?

Yes, you can check the status of your immigration application online through the e-Client Application Status (e-CAS) service provided...

Work Permit

Do I need a work permit to work in Canada as an international student?

Yes, in most cases, international students do need a work permit to work in Canada. However, there are some exceptions. If you are...

Senior Support Programs

What programs and support are available for seniors in Canada?

Service Canada offers several programs and support services specifically designed for seniors in Canada. The Old Age Security (OAS)...
We look to the Service Canada issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Service Canada issues reported to GetHuman
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