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Scentiments.com Customer FAQ

Top Answers & How-to Guides

What is Scentiments.com's Phone Number?

The question we are asked most often is about how to talk to Scentiments.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I purchase a Scentiments.com gift card?

Yes, you can purchase a Scentiments.com gift card. We offer gift cards for easy and convenient gifting options. With a Scentiments.com...
Ask any question you have about Scentiments.com customer service, get an answer now.

Order Tracking

How do I track my order?

To track your order, simply log into your account on our website and navigate to the "Order History" section. From there, you will...

Product Types

What types of products does Scentiments.com sell?

Scentiments.com offers a diverse range of high-quality fragrance products that cater to various individual preferences. Our vast selection...

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers outside of the United States. At Scentiments.com, we understand that our customers...

How long does it take to process and ship an order?

At Scentiments.com, we strive to provide a seamless shopping experience for our customers. Once your order is placed, our dedicated...

Return Policy

What is your return policy?

Our return policy at Scentiments.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...

Order Changes

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Scentiments.com, but it is subject to certain conditions. If you wish to cancel your order,...

Loyalty Program

Do you offer a loyalty program?

Yes, Scentiments.com highly values customer loyalty and offers a rewarding loyalty program. As a way to thank our valued customers,...

Animal Testing

Are your products tested on animals?

No, all of our products at Scentiments.com are cruelty-free and not tested on animals. We firmly believe in ethical practices and respect...

Physical Store

Do you have a physical store location?

No, we do not have a physical store location. Scentiments.com is an online fragrance retailer dedicated to providing a convenient and...

Payment Methods

What forms of payment do you accept?

At Scentiments.com, we strive to offer our customers a seamless shopping experience. To ensure convenience and flexibility, we accept...

Gift Services

Do you offer gift wrapping or personalized notes?

Yes, we offer both gift wrapping and personalized notes for your convenience and to add a special touch to your purchase. When placing...

Gift Cards

Can I purchase a Scentiments.com gift card?

Yes, you can purchase a Scentiments.com gift card. We offer gift cards for easy and convenient gifting options. With a Scentiments.com...

Help me with my Scentiments.com customer service issue

Ask any question you have about Scentiments.com customer service. We will do our best to get you answers right away.
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