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Ross Stores Customer FAQ

Top Answers & How-to Guides

What is Ross Stores's Phone Number?

The question we are asked most often is about how to talk to Ross Stores customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods are accepted at Ross Stores?

At Ross Stores, we accept a variety of payment methods to provide convenient options for our customers. You can make purchases using...
Ask any question you have about Ross Stores customer service, get an answer now.
Contact Ross Stores customer service

About Ross Stores

What is Ross Stores?

Ross Stores is a leading off-price retailer specializing in affordable and fashionable apparel and home essentials. With a vast network...
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Locations

Where are the Ross Stores located?

Ross Stores are conveniently located throughout the United States. With over 1,500 locations spread across 39 states, you'll likely...
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Products

What products does Ross Stores sell?

Ross Stores sell a wide range of products including clothing, accessories, footwear, and home goods. Customers can find apparel for...
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Online Presence

Do Ross Stores have an online presence?

Yes, Ross Stores have an online presence. Customers can shop for their favorite items from the comfort of their own homes through the...
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Store Hours

What are the store hours for Ross Stores?

The store hours for Ross Stores typically vary by location. However, most Ross Stores are open from Mondays to Saturdays between 9:00...
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Return Policy

What is the return policy at Ross Stores?

The return policy at Ross Stores allows customers to return most items within 30 days of purchase for a full refund. However, certain...
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Loyalty Program

Does Ross Stores offer any loyalty program or rewards?

No, Ross Stores does not currently offer a loyalty program or rewards. Unlike traditional retailers, we focus on providing exceptional...
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Discounts and Promotions

Are there any discounts or promotions at Ross Stores?

Yes, Ross Stores offers discounts and promotions to its customers. As a leading off-price retailer, Ross Stores aims to provide customers...
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Gift Cards

Can I buy gift cards for Ross Stores?

Yes, you can purchase gift cards for Ross Stores. The company offers gift cards that can be used at any of their store locations. These...
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International Shipping

Does Ross Stores offer international shipping?

No, Ross Stores currently does not offer international shipping. As a leading off-price retailer in the United States, they primarily...
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Payment Methods

What payment methods are accepted at Ross Stores?

At Ross Stores, we accept a variety of payment methods to provide convenient options for our customers. You can make purchases using...
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Help me with my Ross Stores customer service issue

Ask any question you have about Ross Stores customer service. We will do our best to get you answers right away.
We look to the Ross Stores issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ross Stores issues reported to GetHuman
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