RCA / Thomson Electronics Customer FAQ

Top Answers & How-to Guides

What is RCA / Thomson Electronics's Phone Number?

The question we are asked most often is about how to talk to RCA / Thomson Electronics customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the HDMI ARC and CEC features on my RCA soundbar?

The HDMI ARC (Audio Return Channel) and CEC (Consumer Electronics Control) features on your RCA soundbar enhance your audio experience....
Ask any question you have about RCA / Thomson Electronics customer service, get an answer now.

Recent RCA / Thomson Electronics Customer Questions

How do I activate my warranty for my RCA 8' Tablet that has a broken screen

To activate your warranty for your RCA 8" Tablet, you would typically need your purchase receipt and the device's serial number. If it was bought new, it should have come with a warranty card or other materials detailing the warranty activation process. Please refer to these materials and follow the instructions provided. Depending on the terms of your warranty, damage such as a broken screen might be covered. If not, you might need to pay additional charges. Warranty terms and coverage may vary, so make sure you're familiar with your specific warranty details.
Asked Jun 5, 2024 5:27 AM

Help me with my RCA / Thomson Electronics customer service issue

Resetting RCA Tablet

How Do I Factory Reset My Rca Tablet?

This article describes how to do a factory reset, also known as a hard reset, on your RCA tablet. Detailed instructions are given for...

Warranty Period

What is the warranty period for RCA/Thomson Electronics products?

The warranty period for RCA/Thomson Electronics products varies depending on the specific product and its components. Most RCA/Thomson Note: If a response with a specific number of words is required, the revised answer can be adjusted accordingly....

Supported Video Formats

What are the supported video formats for USB playback on RCA Blu-ray players?

The supported video formats for USB playback on RCA Blu-ray players include popular formats such as MPEG-4, DivX, AVI, MKV, and MOV....

TV Screen Size

What is the recommended screen size for my RCA LED TV in a given room size?

The recommended screen size for your RCA LED TV in a given room size depends on various factors like viewing distance and personal...

Soundbar Features

What are the HDMI ARC and CEC features on my RCA soundbar?

The HDMI ARC (Audio Return Channel) and CEC (Consumer Electronics Control) features on your RCA soundbar enhance your audio experience....
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RCA / Thomson Electronics issues reported to GetHuman
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