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Q-Park Ltd. Customer FAQ

Top Answers & How-to Guides

What is Q-Park Ltd.'s Phone Number?

The question we are asked most often is about how to talk to Q-Park Ltd. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are motorbikes allowed to park in Q-Park car parks?

Yes, motorbikes are allowed to park in Q-Park car parks. We provide designated spaces specifically for motorbikes in many of our car...
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Operating Hours

What are the opening hours of Q-Park car parks?

The opening hours of Q-Park car parks vary based on the location. However, most of our car parks are open 24 hours a day, 7 days a...
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Payment Methods

What payment methods are accepted at Q-Park car parks?

At Q-Park car parks, we accept a wide range of payment methods for your convenience. You can pay using cash or major debit and credit...
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Reservation and Booking

Can I pre-book a parking space at Q-Park car parks?

Yes, you can pre-book a parking space at Q-Park car parks. Q-Park Ltd offers the convenience of pre-booking parking spaces through...
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Can I cancel my parking reservation?

Yes, you can cancel your parking reservation with Q-Park Ltd. If your plans change or you no longer require the parking space, we understand...
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Loyalty Program

Is there a loyalty program for frequent parkers?

Yes, Q-Park offers a loyalty program for frequent parkers called Q-Park Advantage. This program is designed to reward and provide benefits...
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Parking Duration

Can I extend my parking duration if I need more time?

Yes, at Q-Park we understand that sometimes you may need more time for parking. We offer the option to extend your parking duration...
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Vehicle Limits

What is the maximum height/weight limit for vehicles in Q-Park car parks?

The maximum height and weight limit for vehicles in Q-Park car parks may vary depending on the specific location. Generally, our car...
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Electric Vehicle Charging

Are there electric vehicle charging stations available at Q-Park car parks?

Yes, Q-Park car parks offer electric vehicle charging stations. We understand the growing demand for sustainable transportation and...
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Accessibility Features

Do Q-Park car parks have accessibility features for disabled drivers?

Yes, Q-Park car parks offer a range of accessibility features for disabled drivers. We strive to ensure that our parking facilities...
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Lost Tickets

What happens if I lose my parking ticket?

If you lose your parking ticket at a Q-Park Ltd. facility, don't worry. We have procedures in place to assist you. Firstly, please...
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Discounts and Promotions

Are there any discounts or promotions available for parking at Q-Park car parks?

Yes, Q-Park offers various discounts and promotions for parking at their car parks. We strive to provide value and convenience to our...
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Motorbikes

Are motorbikes allowed to park in Q-Park car parks?

Yes, motorbikes are allowed to park in Q-Park car parks. We provide designated spaces specifically for motorbikes in many of our car...
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