Progressive Insurance allows you to choose a body shop you are most comfortable with. If you are unsure of the body shops to use, the company offers guidance on which body shops to choose. In addition, the Progressive Preferred Repair Shop Program ensures all customers receive consistent, high-quality service. You can contact the company to assist you so that the level of service you get matches or exceeds the market quality standards.
Progressive Insurance is the leading insurance company in both service delivery and customer convenience. The company receives A-marks in terms of flexibility that ensures you the service you need, including the use of preferred body shops.
In addition, the company boasts of the best handling policies, payment practices, attitude, and terms of service. However, the company does not support substandard repairs, nor does it support cutting corners to install low-quality parts to save the insurers money.
Progressive Insurance allows you to get service at the body shop of your choice. The company will still settle your claim. However, be sure to get a good quality body shop with professionals and approved dealers to avoid getting ripped off. You can get assistance from the company to find trusted dealers with pre-qualified professionals. In addition, you can get links to the best professionals and specialists in the industry. To get assistance, contact Progressive specialists via phone or speak to your broker. You will get a list of body shops to choose from.
Progressive Insurance offers you a list of service providers from which to choose. The company maintains a relationship with reputable body shops certified and experienced in dealing with all types of vehicles. The company can recommend a body shop if you are unsure of what to choose. You will get a recommendation for a shop near you so that you get the most convenience in terms of the distance. They will also provide you with a shop representative who will help you manage the repair process, provide you with updates and make all the necessary arrangements.
The Progressive Repair Shop Program is testimony to its dedication to offering the best quality to its customers while guaranteeing convenience. The Progressive Repair Shop Program adheres to guidelines to ensure consistent and excellent service. Progressive Insurance works with shops that meet the specifications, requirements, and repair techniques and are satisfactory per the company standards.
For a shop to be selected, it has to prove it has staff formally trained to ensure the repair techniques meet the set standards and are consistent with the company expectations. In addition, the shops have to prove they can restore customer vehicles to their pre-loss and safe conditions. Customers who use body shops in the program benefit from a hassle-free option where the shops are designed and personalized for Progressive Insurance customers.
The shops have high-speed internet access for Electronic Fund Transfer and customer convenience. They also have high-end technologies such as digital photography and imaging. They provide safe and high-quality service to match and exceed the market quality standards within a reduced cycle time. You can benefit from priority service, proactive inventory management, efficient scheduling, and extended hours of service — meaning you have more time to have your car attended to.
Furthermore, the selected shops are clean, customer-friendly, professional and, above all, delivers on time. Due to the level of competition in the industry, Progressive Insurance ensures you get service that exceeds the level of service offered by other insurers.
On the Progressive Insurance website, find all the terms and conditions provided to you. You will find all the information you need, such as the period of service, restrictions, disclaimers, and limitations of liabilities. On the company website, you will also get access to customer support, where you can air all your questions and concerns.
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