How Do I Cancel a Policy with Progressive Insurance?

In a nutshell: Progressive insurance policyholders can cancel their policies anytime due to reasons like no longer driving or moving abroad. To cancel, it's essential to review the policy’s cancellation terms, which may include advanced notice or fees. You can cancel via phone, fax, email, or mail—confirming your account

Dec 11, 2025

Introduction

Progressive insurance policyholders can cancel their policy at any time. If you no longer drive, are moving out of the country, or are switching to another insurance company, consider canceling your policy. Depending on the insurer, you may be able to cancel via phone or email. It's best to contact the company and find out how to cancel your policy. If you still drive, though, make sure to have another policy in effect that can cover physical damage. Planning to cancel? We'll show you how in this helpful guide.

Check Your Insurance Policy First

Before calling Progressive Insurance, we advise you to review your policy's cancellation terms. It will outline the procedures and what you need to do to cancel. Some policies may require an advance notice, and cancellation fees may apply. If the terms are vague and you need further assistance, then it's best to contact Progressive directly.

Call Progressive Insurance

If you want to make changes to your policy or cancel it, the best way to do so is to call Progressive directly. Use the number provided on the screenshot and call them at your earliest convenience. You can ask about how to cancel a policy and what it entails. Make sure to have your policy account number, as they may need this to verify you're the policyholder. They may also conduct other verifications to ensure they are speaking with the right person.

Send Them a Fax

It may also be better to send them a fax, as Progressive Insurance may ask you to sign a cancellation form. Use the fax number above to contact Progressive Insurance and wait for their response. You can sign the cancellation form and fax it. Be sure to ask for a copy as well, as proof that you have cancelled your policy with them.

Email Them

You can also email them via their online form. However, since there is no option to cancel a policy (they don't actively encourage it), click on Your Claim/Claims Process and fill out the form. If you ask about policy cancellation, they can forward your email to another department, and a representative will get back to you. Fill out the form completely and click Submit.

If you're cancelling because of an issue with your insurance policy, we highly suggest you contact Progressive Insurance first and try to resolve it. They may be able to offer you better solutions. Note that you also don't need to switch insurance when moving to another state. As long as Progressive provides coverage in that state, you are still covered.

You may also be able to cancel your Progressive Insurance policy by mail. To do this, check your insurance policy for Progressive's mailing address.

Conclusion

Before choosing an insurance policy, be sure you know what's covered and what it entails should you decide to make changes or cancel the policy. Ask whether there are any fees and whether you need to give an advanced notice. Check the insurance company's cancellation policy, and if you don't fully understand the terms, don't hesitate to ask the insurance agent. If you do wish to cancel, make sure that you also have another auto insurance policy in effect to avoid problems down the road. Still have questions? Contact Progressive Insurance Customer Support today.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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