Porter Airlines Customer FAQ

Yes, military veterans are entitled to two checked bags free of charge when traveling with Porter Airlines. This policy is part of our commitment to supporting those who have served. Make sure to have your military identification available during check-in.

We cannot assist with flight rebooking directly. However, there is a link to the most up-to-date contact information right here on this page that can help you with your situation. Please reach out to Porter Airlines directly for assistance with rebooking your flight.

Porter Airlines does not offer a specific "Premium Economy" fare, as they seek to offer a high level of comfort and service to all passengers. All of their seats are leather, with extra legroom designed to increase passenger comfort. As such, while you can choose where you'd like to sit for an additional cost with their standard seating arrangements, it doesn't necessarily mean more legroom or seat recline than any other passenger. However, choosing a seat with extra legroom would, of course, provide more space.

No, currently Porter Airlines does not offer direct flights between Toronto and Vancouver. Porter primarily serves cities in Canada and the United States from its base at Billy Bishop Toronto City Airport, focusing on shorter-range routes. Be sure to check their website or contact them directly for the most updated and detailed route information.