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Pacific Sunwear Customer FAQ

Top Answers & How-to Guides

What is Pacific Sunwear's Phone Number?

The question we are asked most often is about how to talk to Pacific Sunwear customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order online?

No, you don't need an account to place an order online at Pacific Sunwear. We offer a guest checkout option that allows you to make...

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Pacific Sunwear, we understand that our customers come from all over the...
Ask any question you have about Pacific Sunwear customer service, get an answer now.
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Order Tracking

How do I track my order?

To track your order from Pacific Sunwear, simply visit the website and log in to your account. Once logged in, you can go to the "Order...
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Size Finding

How do I find my size?

To find your size at Pacific Sunwear, you can refer to the size charts available on our website. Simply click on the "Size Guide" link...
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Company Information

What is Pacific Sunwear?

Pacific Sunwear, commonly known as PacSun, is a trendy and popular retail clothing brand that caters to the youth and offers a variety...
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Store Locations

Where are the Pacific Sunwear stores located?

Pacific Sunwear stores can be found in multiple locations across the United States. We have a strong presence in various shopping malls,...
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Account Requirement

Do I need an account to place an order online?

No, you don't need an account to place an order online at Pacific Sunwear. We offer a guest checkout option that allows you to make...
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Shipping Options

What are the shipping options?

Pacific Sunwear offers three different shipping options for customers. The first option is Standard Ground Shipping, which typically...
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Returns and Exchanges

Can I return or exchange items purchased online?

Yes, Pacific Sunwear allows returns or exchanges for items purchased online. Customers can return or exchange their online purchases...
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Payment Methods

What payment methods are accepted?

At Pacific Sunwear, we strive to make your shopping experience seamless and convenient. To ensure this, we accept various payment methods....
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Gift Cards

Are gift cards available?

Yes, Pacific Sunwear offers gift cards, allowing customers to give the perfect gift of choice. Our gift cards are available in various...
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Loyalty Program

What is the Pacific Sunwear loyalty program?

The Pacific Sunwear loyalty program is a special rewards program designed to enhance the shopping experience for our valued customers....
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Pacific Sunwear, we understand that our customers come from all over the...
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Help me with my Pacific Sunwear customer service issue

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