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Orange Customer FAQ

Top Answers & How-to Guides

What is Orange's Phone Number?

The question we are asked most often is about how to talk to Orange customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the payment options for Orange bills?

Orange offers various payment options for its customers' bills. Customers can choose to pay their bills in multiple ways, depending...
Ask any question you have about Orange customer service, get an answer now.

Recent Orange Customer Questions

I wish to know if my phone and mobile data service have been restored, mobile number 01221284237

I'm sorry, but as an online assistant, I don't have access to customer-specific information, including the status of individual phone and mobile data services. For privacy reasons, such information is kept confidential and can only be accessed by reaching out directly to Orange's customer service or by logging into your personal online account. They can provide an update on the status of your phone and mobile data service restoration.
Asked Apr 16, 2024 11:25 AM

To cancel Spotify Premium and get the basic plan

To cancel your Spotify Premium subscription, you would need to log in to your Spotify account and head to 'Your Account Page'. There, click on 'Subscription' and then 'Change or cancel'. To stop spending, choose 'Cancel Premium', which will revert you back to the basic, free plan. Do note that, if you switch to Spotify Free, your premium features will remain until the next billing date, but after then they will be removed. Please contact Spotify if you encounter any issues..
Asked Mar 5, 2024 7:27 AM

Can you Remove orange sim card and place it back before the expiry date

Yes, you can remove your Orange SIM card and replace it at any time you wish, regardless of its expiry date. The SIM card removal and insertion won't have any effect on its expiry date. However, remember to turn off your device before removing or inserting your SIM card to avoid any possible device or SIM card damage. Make sure to handle the SIM card carefully to protect it from any physical damage or exposure to moisture.
Asked Feb 25, 2024 7:36 PM

Help me with my Orange customer service issue

Services Offered

What services does Orange offer?

Orange offers a wide range of services to cater to the diverse needs of its customers. As a leading telecommunications provider, Orange...

Switching Providers

Can I keep my current phone number when switching to Orange?

Yes, you can keep your current phone number when switching to Orange. We understand the importance of maintaining your existing contact...

Data Plans

What are the available Orange data plans?

Orange offers a range of diverse and flexible data plans to suit varying needs. There are several options for customers to choose from....

Orange Money

What is Orange Money and how does it work?

Orange Money is a mobile banking and payment service offered by Orange that allows users to manage their finances and conduct transactions...

International Usage

Can I use Orange services when traveling abroad?

Yes, you can use Orange services when traveling abroad. Orange offers international roaming services, allowing you to stay connected...

Payment Options

What are the payment options for Orange bills?

Orange offers various payment options for its customers' bills. Customers can choose to pay their bills in multiple ways, depending...
We look to the Orange issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Orange issues reported to GetHuman
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