If you are not happy with your rental from National Car Rental, you have options. You can file a complaint through email with National Car Rental's convenient feedback form. You can also call National Car Rental customer support for assistance. A third option is to file your complaint in person at a National Car Rental pick up or drop off location.
Road trips are a fun way to get away and enjoy a relaxing vacation. When planning a road trip, you can turn to National Car Rental for a vehicle that will match your vacation needs, but what happens if you are not completely satisfied with your rental? How do you submit a complaint about your rental to National Car Rental? You can contact National Car Rental here for more information and assistance, and below are ways you can submit your complaint.
There are several ways you can submit a complaint to National Car Rental: via telephone, through email or in person. Be aware, filing a complaint is not a guarantee you will get the desired outcome; however, it will help enhance customer service and give you and National Car Rental an opportunity to fix the issue.
You can contact National Car Rental here and submit your complaint via telephone. When calling in your complaint, be prepared to provide the following information:
You can also submit your complaint to National Car Rental via email. To submit an email complaint, complete these steps:
You also have the option to file a complaint in person at a National Car Rental pick up or drop off site. You can file an in person complaint by speaking with a rental agent and detailing the exact nature of your complaint. The representative can help you formally submit your complaint, and can work in real time to help resolve the issue.
National Car Rental has made it easy for customers to give feedback and submit complaints when rentals do not meet expectations. For more information or assistance, contact National Car Rental customer support here.
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