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Merrill Lynch Customer FAQ

Top Answers & How-to Guides

What is Merrill Lynch's Phone Number?

The question we are asked most often is about how to talk to Merrill Lynch customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Withdraw My Retirement or 401k Money from My Merrill Lynch Account?

You can withdraw the retirement funds or 401k money from your Merrill Lynch account if your plan allows it. You can either make a hardship...

What is the minimum investment amount required to open a Merrill Lynch account?

The minimum investment amount required to open a Merrill Lynch account varies depending on the type of account and services you require....
Ask any question you have about Merrill Lynch customer service, get an answer now.

Recent Merrill Lynch Customer Questions

I forgot my password and am locked out of my account

We're sorry to hear that you're experiencing difficulties accessing your account. For security reasons, we can't directly assist with password issues. However, on the login page, you'll see an option labeled "Forgot Password." Please click on this and follow the subsequent steps. You may be required to verify your identity by answering some security questions. After successfully completing the verification process, you will be able to reset your password and regain access to your account. If you still encounter difficulty, you might need to speak directly with a representative from Merrill Lynch, info can be found on this page.
Asked May 5, 2024 8:46 PM

When I left my employer Merrill Lynch took my roth 401K and split it into a traditional 401k and a roth 401K, why is that?

This could be due to IRS regulations concerning specific contributions in your Roth 401K. If you made both after-tax and pre-tax contributions through your employer, these need to be separated when you leave. The pre-tax contributions and its earned interest would form a traditional 401K, while the after-tax contributions and its accruals would remain in a Roth 401K. This separation is necessary to maintain the tax treatment of the different types of contributions. When the time comes to withdraw these funds, those from traditional 401K will be taxable and those from Roth 401K will typically be tax-free. Always remember to consult a tax professional to understand how these rules apply to your situation.
Asked Mar 15, 2024 10:14 PM

No email received when trying to recover login id

We apologize for the inconvenience. Sometimes the email could be filtered to your spam or junk folder, so please check there if you haven't already. If you're still not receiving a recovery email, it may be due to technical issues or incorrect email being linked to your account. For security reasons, Merrill Lynch requires you to contact them directly to resolve such issues. A representative can verify your identity and assist you with resetting your login ID. Please note that we do not recommend attempting repeated recovery requests in a short time frame, as this may lock your account.
Asked Mar 12, 2024 8:46 PM

Help me with my Merrill Lynch customer service issue

Login Recovery

How Do I Recover My Merrill Lynch Login?

If you have forgotten your Merrill Lynch login information, you can take a few steps to recover it. You can set up new login details...

Withdrawal Assistance

How Do I Withdraw My Retirement or 401k Money from My Merrill Lynch Account?

You can withdraw the retirement funds or 401k money from your Merrill Lynch account if your plan allows it. You can either make a hardship...

Investment Options

What investment options are available through Merrill Lynch?

Merrill Lynch offers a wide range of investment options to suit diverse client needs. We provide access to a comprehensive array of...

Account Opening Requirement

What is the minimum investment amount required to open a Merrill Lynch account?

The minimum investment amount required to open a Merrill Lynch account varies depending on the type of account and services you require....

Automatic Transactions

Can I set up automatic deposits or withdrawals from my Merrill Lynch account?

Yes, you can set up automatic deposits or withdrawals from your Merrill Lynch account. Merrill Lynch offers convenient and flexible...

Fees and Charges

What are the fees and charges associated with Merrill Lynch accounts?

At Merrill Lynch, our fees and charges depend on the type of account and services you choose. We offer a range of investment options,...

Promotions and Offers

Are there any special promotions or offers currently available for Merrill Lynch clients?

At Merrill Lynch, we strive to provide exceptional value to our clients. While we do not currently have any special promotions or offers,...

Authorization Requests

Can I add an authorized user or beneficiary to my Merrill Lynch account?

Yes, you can add an authorized user or beneficiary to your Merrill Lynch account. Adding an authorized user allows someone else to...
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