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Maxtor Customer FAQ

Top Answers & How-to Guides

What is Maxtor's Phone Number?

The question we are asked most often is about how to talk to Maxtor customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I connect multiple Maxtor external hard drives to the same computer?

Yes, you can connect multiple Maxtor external hard drives to the same computer. Maxtor external hard drives are designed to be easily...
Ask any question you have about Maxtor customer service, get an answer now.

Storage Capacity

What is the maximum storage capacity of Maxtor external hard drives?

The maximum storage capacity of Maxtor external hard drives varies depending on the specific model. However, the highest capacity currently...

Compatibility

Can I use a Maxtor external hard drive with both Windows and Mac computers?

Yes, a Maxtor external hard drive can be used with both Windows and Mac computers. Maxtor external hard drives are formatted with the...

Warranty Period

What is the warranty period for Maxtor products?

The warranty period for Maxtor products is typically three years from the date of purchase. This warranty covers any defects in materials...

Security Features

Is it possible to password protect a Maxtor external hard drive?

Yes, it is possible to password protect a Maxtor external hard drive. Maxtor offers a built-in security feature called Maxtor DriveLock...

Product Comparison

What is the difference between a Maxtor portable hard drive and a Maxtor desktop hard drive?

The main difference between a Maxtor portable hard drive and a Maxtor desktop hard drive lies in their mobility and storage capacity. On the other hand, Maxtor desktop hard drives are larger in size and typically offer higher storage capacities. They are designed to stay in one location, connected to a desktop computer or laptop via USB or other interfaces. Desktop hard drives are suitable for users who require ample storage space for extensive data such as multimedia libraries, professional applications, and backups. Ultimately, the choice between a portable and desktop hard drive depends on individual needs, with portability and storage capacity being the key distinguishing factors....

Data Backup

Can I use a Maxtor external hard drive to back up my data?

Yes, absolutely! Maxtor external hard drives are specifically designed to provide reliable and efficient data backup solutions. With...

Software Utilities

Does Maxtor provide any software utilities for managing their external hard drives?

Yes, Maxtor offers software utilities for managing their external hard drives. These utilities are designed to enhance the user experience...

System Requirements

What are the recommended system requirements for using a Maxtor external hard drive?

The recommended system requirements for using a Maxtor external hard drive are straightforward and designed to ensure optimal performance...

Multiple Connections

Can I connect multiple Maxtor external hard drives to the same computer?

Yes, you can connect multiple Maxtor external hard drives to the same computer. Maxtor external hard drives are designed to be easily...

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