Marriott has different cancellation policies for each location. In most cases, you can cancel your reservation two to three days before your stay without paying any fees. Late cancellations may be subject to fees. You can call Marriott's customer service team if you have trouble locating your reservation's cancellation policy.
Marriott is a multinational company that operates hotels and rental properties around the globe. With so many hotels under the Marriott name, the cancellation policy for your reservation depends on the property you booked. Learn more about canceling your Marriott reservation with this guide.
When you book a stay at a Marriott location, you'll receive a reservation confirmation. This is typically an email, but you may also have confirmation stored on a third-party website if you didn't book directly through Marriott.
First, check your email. The confirmation will include details like the dates of your stay, the total cost and the lodging location. For some locations, the cancellation policy will be located under "Reservation Details."
If you don't have a confirmation email, or if the email doesn't explain the cancellation policy, check the website you used to book your stay. Locate the property you're staying at and look for "Cancellation Policy" or "Reservation Details." You can also call Marriott if you booked your stay by phone.
Marriott has a helpful customer service team ready to help if you can't locate the cancellation policy for your lodging. Be ready to provide your reservation details to learn more about the location's policy.
Although cancellation policies depend on the specific Marriott location, most hotels, lodges and resorts run but the Marriott company have a 48-72 hour cancellation policy. To avoid fees, you typically have to cancel two to three days before the date of your stay.
Canceling after the cancellation deadline is sometimes possible, but you may have to pay a fee. Late cancellation fees depend on your lodging location, so it's best to call Marriott before canceling your reservation last minute to learn more about the associated costs.
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