JustFab sells quality items mostly clothing and shoes. The fashion items are a hit. You can get a refund from JustFab by following the terms and conditions. Read them carefully and understand them. For instance, return items before the lapse of 30 days after shipment. Contact JustFab customer support for any clarifications.
How Do I Get a Refund from JustFab?
There are two options if you don't like the product you have received. First, you can exchange the VIP monthly selection for a different item. Alternatively, you can return it and get a credit or a refund. You have an option of exchanging it for other items you buy in a given month. The refund is credited to your JustFab credit.
You receive money-back on your JustFab refunds as per the terms and conditions. Contact JustFab customer support representative to learn more about the refund policy and the terms and conditions that apply. After obtaining the credit card details, money is deducted from your account to pay for the items purchased. This can be deducted weekly even if you don't buy anything.
How Long Does It Take to Get My Justfab Refunds?
Items acquired from JustFab credit are only returned for a credit or exchanged for a different item. JustFab only accepts exchange and returns for 30 days' maximum from your original date of the shipment.
How Does the Justfab Credit Work?
Your JustFab credit goes directly to your account. This enables you to save or spend it on anything you desire. VIP member credits get charged about $39.95 by the 5th of every month until they cancel. For a one-member credit, you are charged on the 6th of every month. Canceling requires that you contact the customer support representative.
Most members redeem their refund credits to purchase JustFab items during the purchase checkout. The return policy terms and conditions must be followed for your refunds to be credited. Therefore, ensure that you return the item within 30 days after realizing that it's not the item you wanted. JustFab will gladly accept the return and make exchanges or refunds appropriately.
Don't stay with the product for more than 30 days after shipment or your item will not be accepted and you get no refunds. Consequently, the item must be in its unused and new condition when returning. It must have the original packaging too.
You can exchange more items purchased during a given month or get a credit, refund for it. Unless of course you acquired the item through JustFab credit.
Why Am I Being Charged Every Month?
Credit goes directly to your account which helps save you expenses when you want to purchase an item. You can spend your credits anytime. You can opt to skip a month by visiting the JustFab website and selecting the option of Skip this month. You can also do this by visiting the online Boutique from your desktop and scroll to the bottom page then select skip the month.
JustFab allows you to skip a month and also to cancel your membership at any time. Remember, JustFab is a monthly clothing subscription service whereby you pay monthly subscription fee. When you are not ready to make any purchases, simply log in and select skip this month. You can skip as many months as possible even months in a row. If your account is canceled, contact customer support representative to have it reactivated.
Does Justfab Give Reward Points?
Yes. You receive 25 loyalty reward points. You get this for every pound you are spending on any purchase. These reward points are credited to your account the moment the item is shipped.
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