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JetBlue TrueBlue Customer FAQ

Top Answers & How-to Guides

What is JetBlue TrueBlue's Phone Number?

The question we are asked most often is about how to talk to JetBlue TrueBlue customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are TrueBlue points transferable to other loyalty programs?

No, TrueBlue points cannot be transferred to other loyalty programs. They can only be redeemed for travel rewards within JetBlue's...
Ask any question you have about JetBlue TrueBlue customer service, get an answer now.

Recent JetBlue TrueBlue Customer Questions

Questions about the points that were taken from my Frequent Flyer Miles

As a JetBlue TrueBlue member, you earn points on flights, not frequent flyer miles. If you've noticed a decrease in your point balance, it could be due to several reasons. One possible reason is that you've redeemed some of your points for an award flight. Another could be that some of your points have expired since TrueBlue points do expire after 12 months of inactivity on your account. If you believe there has been an error, you should review your account activity to check for any discrepancies. Remember, the best way to keep your points from expiring is by earning or redeeming at least once a year.
Asked Mar 22, 2024 4:11 PM

Help me with my JetBlue TrueBlue customer service issue

Membership Benefits

What benefits do I get as a TrueBlue member?

As a TrueBlue member, you are entitled to a range of exclusive benefits. Firstly, you can earn points for every dollar spent on eligible...

Earning Points

Can I earn TrueBlue points on flights booked for others?

Yes, you can earn TrueBlue points on flights booked for others. JetBlue understands that many people book flights for their friends,...

Can I earn TrueBlue points on partner airlines?

Yes, you can earn TrueBlue points on partner airlines. JetBlue has a network of partner airlines, including Emirates, Hawaiian Airlines,...

Points Transfer

Can I transfer my TrueBlue points to someone else?

Yes, you can transfer your TrueBlue points to someone else. JetBlue allows TrueBlue members to transfer points to family and friends...

Are TrueBlue points transferable to other loyalty programs?

No, TrueBlue points cannot be transferred to other loyalty programs. They can only be redeemed for travel rewards within JetBlue's...

Redeeming Points

Are there any blackout dates or restrictions for using TrueBlue points?

No, there are no blackout dates or restrictions for using TrueBlue points with JetBlue. You have complete flexibility and freedom to...

Mosaic Status

What is Mosaic status and how do I qualify for it?

Mosaic status is a loyalty program tier offered by JetBlue TrueBlue, providing enhanced benefits and exclusive perks to its members....
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