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Jeep Customer FAQ

Top Answers & How-to Guides

What is Jeep's Phone Number?

The question we are asked most often is about how to talk to Jeep customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any financing options available for purchasing a Jeep?

Yes, there are financing options available for purchasing a Jeep. We understand that buying a Jeep is a significant investment, and...
Ask any question you have about Jeep customer service, get an answer now.

Recent Jeep Customer Questions

Keep renegade 2016 is showing engine light and car is juddery and slow to move off

The engine light on your 2016 Jeep Renegade coming on, alongside issues like juddering and slow movement, might indicate several issues. It could be related to transmission, a misfiring engine, or problems with the fuel or ignition system. It could also mean that the ignition coils, spark plugs, or fuel injectors are malfunctioning. In any case, this is a situation that requires immediate attention from a qualified mechanic. Do not ignore the engine light, as driving with the light on can cause more damage. We suggest that you stop driving and arrange to have your Jeep looked at by a professional as soon as possible to avoid more serious issues.
Asked Apr 19, 2024 10:18 AM

1997 Sahara carpet color for moss green and tan seats?

The factory carpeting color for a 1997 Jeep Sahara with moss green exterior and tan-colored seats is typically camel or a shade of tan. It matches the overall earth-tone color scheme of the vehicle. However, keep in mind that color variations may exist depending on the vehicle's original specifications and any changes made by previous owners.
Asked Mar 14, 2024 1:53 PM

Help me with my Jeep customer service issue

Models

What are the different models of Jeep available?

Jeep offers a diverse range of models catering to various preferences and needs. Their lineup includes the iconic Wrangler, a rugged...

Customization

Can I customize my Jeep?

Yes, you can easily customize your Jeep according to your preferences. Jeep offers a wide range of options for customization, allowing...

Fuel Efficiency

What is the average fuel efficiency of a Jeep?

The average fuel efficiency of a Jeep varies depending on the model and year. Jeep offers a wide range of vehicles, including compact...

Safety Features

What safety features does a Jeep have?

Jeep vehicles are equipped with a wide range of safety features that prioritize the well-being of drivers and passengers. These features...

Towing

Can I tow with a Jeep?

Yes, Jeeps are excellent vehicles for towing. With their strong engine power and robust build, Jeeps are more than capable of handling...

Off-Roading

Are Jeeps good for off-roading?

Yes, Jeeps are highly renowned for their exceptional off-roading capabilities. Designed with ruggedness in mind, Jeeps offer unmatched...

Warranty

What is Jeep's warranty policy?

Jeep's warranty policy aims to provide peace of mind to customers. New Jeep vehicles are covered by a standard warranty, which typically...

Servicing

How often should I get my Jeep serviced?

It is recommended to have your Jeep serviced at least once every 6,000 to 8,000 miles or approximately once every six months, whichever...

Technology Features

What technology features are available in a Jeep?

Jeep offers a range of advanced technology features that enhance the driving experience and provide convenience and safety. Our vehicles...

Price Range

What is the price range for a new Jeep?

The price range for a new Jeep varies depending on the model and trim level. Generally, the starting price for a new Jeep ranges from...

Dealerships

Where can I find authorized Jeep dealerships?

You can find authorized Jeep dealerships near you by visiting our official Jeep website. On our website, simply click on the "Find...

Financing Options

Are there any financing options available for purchasing a Jeep?

Yes, there are financing options available for purchasing a Jeep. We understand that buying a Jeep is a significant investment, and...
We look to the Jeep issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Jeep issues reported to GetHuman
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